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A supplier to the high street, ecommerce brands and have several inhouse brands, are seeking a Wholesale/Admin Assistant to join their busy team. Key accounts include JDSPORTS and FOOTASYLUM. This is a great opportunity for an ambitious and fashion driven candidate to join a fast-paced company.

The role of Admin Assistant is a very varied role which generally consists of working directly in support of the Director, assisting with the design and product development team with any ad-hoc tasks day-to-day, posting on the in-house brands social media, liaising with the wholesale team, managing stock count on Shopify and customer service.

This role would be ideally suited to a graduate who is looking to gain knowledge of the fashion/supply chain industry.

The Role:

• Supporting the Director on various projects and creating areas of your own responsibility.


• Working alongside design / product development team to assist in admin work.


• Being the first point of contact for customers in the showroom, welcoming them etc.


• Chasing suppliers for samples.


• Customer service for the in-house brand. Ensuring all complaints/issues are responded to and resolved in a timely manner.


• Responding to Trust Pilot reviews.


• Booking in DHL parcels daily.


• Liaising with DHL if there are any issues.


• Posting relevant and engaging organic content on the in-house brands social media platforms.


• Liaising with the paid media team so that they can grow the brands social media platforms and generate sales.


• When new collections arise, plan, organise and solely run the photoshoots end to end from booking models, locations etc.


• Schedule and plan for key dates such as Black Friday/Christmas.


• Influencer PR.


• Liaising with wholesalers, keeping them up to date on Shopify stock.


• Managing the Shopify stock, updating it when necessary.


• Collating new wholesale orders in a spreadsheet to keep track.


• Collating samples when necessary for wholesalers.


• Organising DHL collections/labels for wholesale orders.


• Customer communication between ecom store & warehouse.

Requirements:

• Highly organised.


• Can multi-task.


• Has experience working in a fast-paced environment.


• Has experience working with excel / spreadsheets.


• Has Customer service experience.


• Has experience scheduling/planning content for socials.


• Has experience with managing Shopify.