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CAFM Administrator Full Time

at iQ Student Accomodation Manchester in Manchester (Published at 21-12-2023)


Doing the right thing, even when nobody's watching? It's an iQ thing.


iQ is one of the UK's biggest providers of student accommodation, committed to giving our 30,000 students in 76 sites across 29 UK cities their best year yet.


Our Facilities Administrator will contribute to an exceptional resident experience through supporting with the administration of financial completion repairs and maintenance tasks using our CAFM system (Planon).


In a Nutshell being a Facilities administrator means working on Assets, service plans and contracts. It could mean reviewing and updating the maintenance plan and working on remedial requests or managing contractors. you'll be reviewing and updating the progress of reactive maintenance ,No two days are ever the same, but you'll be part of an iQ family that will always have your back. Did we mention that's an iQ thing too?


Key Responsibilities:



  • Ensure the asset register is up to date.

  • Identify assets with a missing maintenance start date and update accordingly.

  • Add new and update existing contracts.

  • Review and update the maintenance plan (following the addition of new properties, assets, contracts etc).

  • Track remedial request logged by contractors.

  • Report on the status of PPM / remedial workorders.

  • Respond to ad-hoc reporting requests.

  • Check and chase missing compliance certificates.

  • Support contractors with any questions or requests for training.

  • Review rejected / on hold work orders

  • Bulk upload of cost information to reactive workorders.


Skills and experience:



  • Detailed knowledge of Planon (or other similar) CAFM system including back-end set up or implementation

  • Demonstrable experience of working within an FM/ Construction environment

  • Experience of tracking repairs and maintenance in a domestic residential environment

  • A passion for implementing business improvements


In exchange, you'll receive loads of great benefits, and the opportunity to work as part of a fun, supportive team in a business that's definitely going places.


Working at iQ is so much more than a job, it's the chance to carve out your future and build a career in a truly diverse and fun environment. Ready to feel like you've got the best job ever?





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