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Executive Assistant

About us

ERS is the UK's largest specialist motor insurer with an A+ rating. We recognise that for some, motor insurance is more than just a must-have; it's a way of taking care of what stands at the heart of their passion or livelihood. For those people, standard insurance isn't enough. That's why we work exclusively with motor insurance brokers to help get under the skin of the most difficult insurance risks, helping build products to meet their customer’s needs.

The role

Key responsibilities

• Timely and accurate secretarial administration support at an Executive level


• Using judgement to determine which issues require the Execs’ immediate attention and prioritising actions accordingly.


• Effectively managing the Exec diaries– arranging meetings and ensuring time is managed effectively


• Ensuring any papers and information needed for meetings are prepared, collated and readily available


• Handling and production of confidential reports and other documents of a confidential nature


• Liaising with key business contacts and stakeholders


• Arranging internal and external meetings including preparation of agendas


• Screening and monitoring telephone calls and dealing with them accordingly


• Screening email and dealing with administrative emails accordingly


• Arranging travel and hotel accommodation for Execs, and team members where applicable


• Raising invoices through the purchasing system


• Administration of correspondence, including opening post and prioritising


• Formatting PowerPoint presentations


• Maintaining holiday and attendance records for Execs and team as applicable


• Organise/assist with staff and external events


• Book meeting rooms and arranging catering


• Work as a team member with other Executive Assistants to cover periods of absence from the office


• To contribute on projects as needed


• Any other reasonable duties required to facilitate the smooth running of the departments


• Embody and amplify the IQUW Group values in all aspects of day to day activity ensuring that all interactions and engagements are carried out with the highest ethical and professional standards and that all work is accomplished with quality and in accordance with IQUW Group values


• Carry out other reasonable tasks as required by line management

Essential qualifications, skills and experience

• Previous experience of working at Executive Assistant level


• Proficient in MS Office (Word, Excel, PowerPoint, Outlook)

Desirable behavioural attributes

• Ability to pre-empt issues and use initiative to resolve them


• Capable of working under pressure and managing multiple tasks


• Takes a pragmatic approach and demonstrates tact and diplomacy


• Understands need for Confidentiality / discretion as and when required


• Ability to prioritize and be mindful of future engagements


• Strong interpersonal and relationship building skills at all levels


• Excellent attention to detail and quality focus


• Proactive and comfortable taking responsibility and ownership for tasks


• Approachable at all times


• Calm and positive disposition


• Flexible approach to working hours as required