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We have an exciting opportunity for a Medical Secretary to join the team. This role is a based in our Consulting Houses in Central London (W1G 6BW). We are offering a competitive salary of up to £33,000 per annum plus a fantastic array of benefits.

Established in 1932, The London Clinic is one of the UK’s largest private hospitals, with 8 state-of-the-art facilities located in the heart of London’s medical community around Harley Street. We have circa 1350 employees, and we are dedicated to providing our patients with expert, individualised treatment and care. We cover a comprehensive range of services, including complex medical and surgical procedures plus a range of cancer services. The London Clinic has a supportive and warm working culture where your contribution is valued, and you can help us deliver our three core values of “We go further”, “We work as one” and “We personalise care.”

Job Profile

The Medical Secretary will play a key role in the setting up and progressive development of the administrative support services provided to Consultants based in The London Clinic Consulting Rooms. The Medical Secretary is responsible for the co-ordination of the pathway through and management of Consultants administrative needs, providing day to day operational support for the clinics. The post holder will be required to act as a flexible administrative resource actively supporting patients and consultants to provide a high level of service.

• Job Type: This is a full-time, permanent position working 37.5 hours per week, Monday to Friday.


• Salary: £30,000 to £33,000 per annum


• Location: The London Clinic Consulting Houses, 116 Harley Street, London, W1G 7JL (Baker Street and Regents Park stations)


• Benefits package:

Contributory pension scheme (total annual contribution up to 20%).Private Medical Healthcare.33 day’s annual leave (Inclusive of bank holidays).Season ticket travel loan, family friendly benefits, and a wide range of discounts with a variety of retailers/services, plus much more.We also offer excellent career development; with clear career pathways and access to further education.Key Duties

· Provide first point of contact for patients, relatives, G.Ps’, Clinic’s staff and other professional bodies for written and telephone enquiries relating to the Consultant’s practice at The London Clinic.

· Provide Consultants with a comprehensive range of administrative services whilst developing their practice within The London Clinic.

· Assist in the organization of the Consultant’s workload, maintaining the highest levels of discretion and confidentiality concerning patient information at all times.

· Support clinicians with any queries on The London Clinic’s policies and procedures, systems and administration by being the first point of contact and the link between other internal departments.

Skills & Experience

• Previous experience as a Medical Secretary within a private healthcare environment.


• Strong sense of patient focus and delivering exception customer service in a hospital setting.


• Advanced secretarial and strong PA skills in a fast pace environment.


• Experience of handling a diverse workload in both a busy administrative and clinical setting.

The London Clinic has charitable status which is fundamental to our identity and how we operate, enabling our teams to invest in treatments, technology and facilities that benefit our patients, staff and the wider community.

We are committed to safeguarding and protecting all adults at risk, children and young people by implementing robust safer recruitment practices during our selection process. Pre-employment checks are undertaken in accordance with industry standards and regulations, and successful applicants may be required to undertake an Enhanced Disclosure via the Disclosure and Barring Service (DBS). If you would like further information about our safer recruitment policy then please contact a member of our recruitment team.

The London Clinic is proud of its diverse workforce and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. We absolutely welcome applicants from underrepresented groups; if you think you have the skills and experience for the job, please apply - we would love to hear from you regardless of your background.

Job Types: Permanent, Full-time

Salary: £30,000.00-£33,000.00 per year

Benefits:

• Canteen


• Company pension


• Discounted or free food


• Employee discount


• Enhanced maternity leave


• Enhanced paternity leave


• Free flu jabs


• Life insurance


• Private medical insurance


• Referral programme


• Sick pay


• Transport links

Schedule:

• 8 hour shift


• Monday to Friday

Ability to commute/relocate:

• London: reliably commute or plan to relocate before starting work (required)

Work Location: In person