Jobsxl | Total Jobs Online

Essential Functions / Responsibilities

• Establishing and line managing a best-in-class team of Application/support Managers, Database Manager, DevOps professionals, and Cloud Service Analysts, both internally and with our 3rd party partners.


• Ensuring scalability, performance and resilience of the Platform, including adequate backups, disaster recovery etc, and ensuring the processes to respond to and resolve incidents are defined and suitably resourced given the nature of a global platform and business operations


• Leading and driving Platform projects in conjunction with the PMO guidelines to build new capabilities, or remediate existing ones, throughout the project lifecycle


• Collaboration with the development teams, project management, IT service and support teams and other to support their activities, respond to their needs and respond to incidents


• Making budgetary reports and recommendations as appropriate to existing and planned platform initiatives


• Establishing the controls around capacity management, using the various inputs in terms of new projects/initiatives and business acquisition demands.


• SLA/OLA management across the various application and environment owners


• Pro-active supplier management, working to a balanced scorecard or similar framework


• Coaching / mentoring of the team

Whilst the above outlines the main duties of the post, the list is not exhaustive and duties may need to change in the light of future developments or as directed by management and business needs.

Qualifications/RequirementsEssential Skills

• 8+ years of platform management experience


• Expertise in Azure/Cloud hosting, Database Management (Sybase, SQL, Oracle), Security, Failover, Replication, Load Balancing, API management etc


• Expertise in DevOps principles and practice such as Continuous Integration, deployment automation, deployment via version control, continuous Deployment


• Expertise in and opinions on cloud environments such as Azure or Amazon EC2 as well as more traditional VMWare approaches and how to scale and configure each for reliability and automation


• It is very likely that the candidate will have experience of fast-moving and growing organisations in a relatable space, preferably also with experience of global operations sectors, understanding the priorities and nature of the services provided.


• Good communicator at multiple levels and across multiple disciplines


• Team Player, able to provide input into a multifunctional team


• People Development. The company’s growth gives great opportunity for personal and career development for all, and so it’s important that the Platform Manager is capable at developing their own team so they can step up as the business grows


• Self-motivated, capable of working with limited supervision, pro-actively reporting on status and tasks


• Adaptable. The role requires a willingness to take on tasks outside of a narrowly defined role, and ideally a desire to be multi-skilled


• Capable of working to both tactical and strategic timescales

Desired Skills

• Any other European language a distinct advantage.

Knowledge / Competencies

Competency: Rating:

Change Agent - 4Attention to detail - 5Judgement - 4Influence - 4Communication Oral and Written - 4Customer Focus - 4Priority Setting - 5Relationship Building - 4Organising Work/Project Management - 4

Rating Guide1 - Limited2 - Basic3 - Proficient4 - Advanced5 - Expert

TIP Group employs staff at more than 80 locations and at more than 200 maintenance facilities throughout 17 countries. Our employment opportunities are diverse and available at a variety of locations.

TIP is an equal opportunity employer and values diversity in its workforce, encouraging applications from all qualified individuals.

Hiring is subject to satisfactory background check.

We believe diversity drives innovation. The variety of nationalities, cultures, religions and ethnic backgrounds enrich our workforce by bringing together new ideas, innovations and thinking styles that lead to business success. Integrity, honesty and ethical behavior are at the core of our business. When we have a vacancy, we welcome everyone who has the potential, skills, commitment and honest way of working into our TIP family.

Job Type: Full-time