Job Advert

Purpose of the Role

We are a busy agency team with a fun, supportive and inclusive culture. We are looking for an Office Assistant to join the team. You will play a vital role in supporting daily operations and ensuring a positive and efficient work environment. Day-to-day this involves helping with the running of the Kanga office; supporting with general administration, managing IT requests, and ensuring the office is maintained to a high standard. This is an excellent opportunity for someone who enjoys multitasking and contributing to the overall success of a great and collaborative team.

Responsibilities

General office administrative tasks including:

• Managing office supplies; including stationary, IT equipment/licenses and food orders for meetings.


• Booking couriers, taxis, and general travel arrangements for office staff.


• Answering the office phone and managing the general office email inbox.


• Organising meetings and booking meeting rooms/venues.


• Assisting with setting up systems and onboarding meetings for new joiners.


• Ensuring staff org charts, client facing biographies and photos are up-do-date.


• Assisting with the coordination, recording, and planning of company training and compliance training.


• Liaising with our external IT support team to:

• Have their support in the management of internal systems, such as Microsoft office, Dropbox and Zoom.


• Resolve IT issues for the Kanga team (e.g., email issues / file access issues).


• Submit and coordinate new starter set up requests.

• Managing external contractors for the office such as cleaning contractors, internet provider and our printer supplier.


• Ensuring the general upkeep and tidy appearance of the office.


• Liaising with building management to coordinate any repairs and general office maintenance including fire alarm tests.


• Fire Marshall responsibilities.


• Coordinating with property management for new starter office access and keys.


• Supporting with the organisation and planning of Kanga events.


• Proactively contributing to the culture of the wider agency.


• Other duties as required for the smooth running of the business.

Person Requirements

• Previous experience of office administration.


• Strong administration and communication skills.


• Great attention to detail.


• Ability to multitask and to prioritise tasks, ensuring that all tasks are completed.


• Ability to work using own initiative with a proactive and motivated approach.


• Excellent computer skills (proficient and confident working in MS Excel, Word and Outlook).


• Good basic IT understanding around computer systems and software licensing.


• Confident using and adopting new online systems.


• GCSE or equivalent (minimum English and Maths minimum level Grade C or equivalent).


• Additional administrative or office management training is a plus