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Xn Global Systems is a global software company specialising in property management and point of sale solutions. Our highly functional, cloud systems provide the latest technology and flexibility. They help world-class companies in over 50 countries to optimise revenue generation.

Job description

2nd/3rdLine IT Engineer, supporting our private cloud and O365 systems.

This is ideal role for someone that wants to move from 2nd line and start to move towards more 3rd line role

Our global cloud runs multiple products, which includes our cloud point of sale and cloud residential property management solutions, alongside other products such as O365 and Remote Desktop services.

Working with Hypervisors, networking, and SAN infrastructure along with software solutions MS SQL and IIS plus Active Directory and O365.

As an escalation point for our product related service desk teams you will provide technical support for any private cloud related issue or any internal technical issue with our product, related to OS/networking or security.

Working hours are 37.5 hours per week based in our Salford office. There is an on-call rota in operation for the private cloud escalation issues, on average 1 week on call every 3 weeks, for which you will be paid an on-call allowance.

Salary is £35,500

Plus, on-call allowance on average £4500 a year

Total £40,000

Essential

· Previous experience of 2nd / 3rd line level support

· Server Microsoft 2016 and above,

· Active Directory

· SQL 2016 and above

Nice to Have

Microsoft Certificate

Dell Compellent and Powerstore knowledge

Fortinet experience

Sophos central experience

SQL Alwayson

IIS clusters

Network Load Balancing

VLan’s & Routing

Hypervisors

Server and network hardware experience

For more info

Our website is www.xnpos.net

Job Type: Full-time

Salary: £40,000.00 per year

Benefits:

• Company pension


• Free parking


• Life insurance


• On-site parking


• Private medical insurance


• Sick pay

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Salford, M6 6FP: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Reference ID: 3rdLine09082023