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IT Supplier Manager Full Time

at Royal London Group Manchester in Manchester (Published at 07-12-2023)

Job Title: IT Supplier Manager

Contract Type: Permanent

Location: Edinburgh or Alderley Edge

Working style: Hybrid 50% home/office based

Closing date: 13th December 2023

This is an exciting opportunity for an IT Supplier Manager to join our IT Procurement and Supplier Management team which sits within the Group Transformation business area of Royal London.

Our purpose is to be a trusted and valued commercial capability that delivers significant business cost, risk and relationship management value and to create a centre of commercial excellence for the Royal London Group through best in class procurement and supplier management.

You will be responsible for the end-to-end management and development of commercial relationships with Tier 1 and Tier 2 IT third parties, working with the relevant business stakeholders to lead the compliance of a structured Third Party Management Framework that covers performance, risk, cost and relationship considerations.

You will contribute to the development of the Category strategy and contract renewal negotiations, leading on and managing any changes to existing contractual arrangements.

About the role

Develop and maintain effective supplier relationships
Provide governance in line with the guidance set out in Royal London’s Supplier Management Handbook
Manage key controls ensuring suppliers are operating to contractual SLAs and in line with our risk appetite
Lead on service improvement plans and drive Value from best-in-class supplier management
Undertake on-going pro-active reviews of existing supplier contracts, working in collaboration with the Procurement team and business stakeholders
Negotiate and manage contractual requirements including regulatory changes
Responsible for all relevant supplier risk management and audit activities, ensuring risks are captured, reported, and effective mitigation and management interventions are in place
Contribute and support the Category Strategy for the suppliers within scope

About you

Previous experience within a supplier management role
Strong planning and organisational skills
Ability to manage a variety of complex activities simultaneously
Ability to build and maintain effective business relationships (internal and external)
Understanding of models and approaches / techniques to achieve best in class supplier management
Proven negotiation skills and comprehensive knowledge of contract law

About Royal London

We’re the UK’s largest mutual life, pensions and investment company, offering protection, long-term savings and asset management products and services.

Our People Promise to our colleagues is that we will all work somewhere inclusive, responsible, enjoyable and fulfilling. This is underpinned by our Spirit of Royal London values; Empowered, Trustworthy, Collaborate, Achieve.

We've always been proud to reward employees by offering great workplace benefits such as 28 days annual leave in addition to bank holidays, an up to 14% employer matching pension scheme and private medical insurance. You can see all our benefits here - Our Benefits

Inclusion, diversity and belonging

We’re an Inclusive employer. We celebrate and value different backgrounds and cultures across Royal London. Our diverse people and perspectives give us a range of skills which are recognised and respected – whatever their background.


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