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Job Title: Secretary

Shift Pattern: Monday-Friday 8am-4pm

Hours: 37.5 hours a week

Trust Location: Northern Care Alliance NHS Foundation Trust

Would you like to be a part of a team that works well together, always there to help each other? If you answered yes, Northern Care Alliance NHS Foundation Trust is the place for you.

About the Trust

The Northern Care Alliance is an NHS Foundation Trust (NCA FT) created by bringing together two NHS Trusts, Salford Royal NHS Foundation Trust and The Pennine Acute Hospitals NHS Trust. The NCA FT was formally established on 1 October 2021. The NCA has been working together as a group since 2016.

What you’ll be responsible for:

· Alerting the appropriate clinician promptly to referrals arriving in the department. Where possible, identifying issues that require the urgent attention of the clinician.

· Deal appropriately with telephone calls into the Department

· Answer telephone on behalf of Clinician and handle enquiries.

· Prioritizing and actioning of incoming and outgoing mail, including e-mail, faxes, internal and external correspondence with the timely distribution of mail to the relevant place.

· Managing telephone calls, many of which will be of a sensitive nature from patients, relatives, members of the public, GP’s, healthcare professionals, and hospital departments all of which require a high level of patient confidentiality.

You’ll learn the following whilst working at the trust:

1. An in depth understanding of the roles and responsibilities involved in working within the NHS.

2. Knowledge of the systems used, to effectively complete your role to the highest standard at all times.

3. A sense of teamwork, gained through working alongside and supporting colleagues from all levels, within the organisation.

You’ll have the following skills/experience:

· Excellent communication skills- both verbal and written

· Microsoft office skills- Outlook, Word, and Excel

· Ability to meet deadlines and work under pressure

· Previous NHS experience

· Previous secretarial experience

· Previous minute taking experience

This role may require you to show evidence of vocational level 3 qualification or at least 2 years secretarial experience.

As a member of NHS Professionals, you have fantastic benefits:

· Competitive pay rates- work this week, get paid next week

· Essential support when you need it- 24/7 365 days- call us anytime

· Multi locational- work across neighbouring Trusts

· Manage your shifts and timesheets on the go- access your “My Bank” shift portal anywhere, anytime online or through your smartphone

· Varied working options to suit your lifestyle- access to the Bank gives you options of ad hoc shifts or longer-term placements

· Training and development opportunities- Keep up with the essentials and more

· Build holiday allowance for every shift you work- your work life balance is important to us

· Stakeholder pension scheme available- a flexible future for you and yours

Who are NHS Professionals?

We specialise in putting people in place to care. Every year we help thousands of dedicated candidates and highly skilled NHS workers enjoy better career opportunities, access to more shifts and a healthier work-life balance, giving more choice and control to our members.

As an equal opportunities’ organisation, NHSP is committed to the equal treatment of all current and prospective Bank members and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender reassignment, or marriage and civil partnership. We believe there is a strong case for the Equality, Diversity and inclusion agenda and we strongly encourage suitably qualified applicants form a range of backgrounds to apply.

Apply Today

By joining us you can look forward to a choice of flexible Bank shifts across any of our client Trusts in England, as well as the ability to develop professionally and gain experience in several wards or areas.

Disclaimer

Please note, you will be contacted by email throughout the recruitment process, so please check your emails, including your junk/spam regularly. We regret we cannot contact everyone who is not selected for an interview, therefore if you do not hear from us within 21 days after submitting your application, please assume you have not been successful on this occasion.

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Job Types: Full-time, Temporary contract

Salary: £12.45 per hour

Benefits:

• Company pension

Schedule:

• Monday to Friday

Application question(s):

• do you have previous NHS experience?

Work Location: In person