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Big Bank Funding. FinTech Thinking.

Technology teams in the UK work closely with our global businesses to help design and build digital services that allow our millions of customers around the world, to bank quickly, simply and securely. They also run and manage our IT infrastructure, data centres and core banking systems that power the world’s leading international bank.

Our multi-disciplined teams include: DevOps engineers, IT architects, front and back end developers, infrastructure specialists, cyber experts, as well as project and programme managers.

Enterprise Technology is the Technology organisation responsible for the design, build and ongoing maintenance of the systems owned by the Group Functions (Risk, Compliance, Finance, Core Banking, Corporate Functions and Deputy COO). The organisation consists of over 8,000 people working in collaboration across 14 countries, to support over 3,000 applications

Role Description:

HSBC Human Resources IT is recruiting for a Solutions Architect.

This role will be within the Payroll, Time, and Benefits Product Area, which encompasses all Global HR Technology solutions for SuccessFactors EC Payroll, SuccessFactors Time Off and Time Tracking, and Benefits (Well Being, Recognition, Share Plans). The architect will be the Solution Architect for the systems / applications / integrations / architectures for this product area.

The successful applicant will be responsible for establishing the most appropriate solution design, technologies and products to meet the needs of the business. They will have responsibility for technology decisions.

They will also work closely with, and under the direction of, the HRIT Enterprise Architect, and work in collaboration with related HR Business Architects (as well as other HRIT Architects and members of Corporate Functions IT Architecture) to ensure solutions are strategically aligned to the HRIT and Group’s Future State Architecture.

Responsibilities:

• Understanding and assessing the needs of the business and recommending the most appropriate solution design in various design governance forums as well as through the Clear Choice process and following architectures Design Driven Decision process.

• Knowledge of SAP Successfactors is a requirement. Detailed understanding of SuccessFactors EC Payroll product is mandatory. The candidate will be a technical expert, using their experience to design solutions applicable to multi-country SAP Employee Central Payroll deployment

• Driving design of vendor enhancements with SAP to ensure payroll solution can be deployed in a globally consistent manner across all payroll countries

• Following Solution Control Framework for all IT change

• Documenting end-to-end solutions and architecture models through Solution Architecture, Architecture Definition Documents and other artefacts and following the SCF process

• Ensure compliance to all relevant HSBC Architecture standards, Technology Strategies / Policies / Principles.

• Helping ITSO and IT PM through all relevant IT and Business governance processes and taking the lead on related deliverables where required

• Bring expertise in the fields Payroll, Time, and Benefits solutions and in developing associated architecture patterns.

• Bring understanding and guidance on the use and application of vendor AI/ML models in solutions and related business processes. Advise HR Business on relevant risk mitigations for monitoring effectiveness of these Ai/ML models, developing relevant risk mitigations solutions, processes, skills and knowledge transfer.

• Very strong experience in delivering system solutions, preferably including enterprise systems, as a Solutions Architect or similar architectural discipline


• Extensive experience in ABAP programming, experience of Point-to-Point Integration and Payroll Control Centre.


• Architecting solutions that have encompassed AI/ML models and fully aware of the ML Model Development Life-Cycle, associated Risk Management and Best Practices for the support and maintenance of AI/ML based applications


• Experience of working within a Human Resources function using SAP Successfactors

The role will be based in London but some travel may be required. This role supports Hybrid working.

We believe that being open to a range of perspectives and cultures is vital for our business. We work hard to ensure our diverse and inclusive workplace reflects the communities we serve. We want everyone to achieve their potential – regardless of their gender, ethnicity, disability, religion, sexual orientation or age. If you have a different way of seeing the world, we are interested in hearing from you.

HSBC is committed to being an inclusive employer and providing an inclusive and accessible recruitment process for all. We will provide reasonable adjustments to remove any disadvantage to you being considered for this role. We are proud members of the Disability Confident Scheme, and will offer an interview to disabled candidates who meet the minimum criteria for the role.

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