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Calling all IT Technicians - We have an exciting opportunity for you!

We are looking for an IT Technician to join our clients IT Team on a 9 month FTC, you'll work within their Service Desk team, providing essential 1st and 2nd line ICT support to ensure that all support expectations are not just met but exceeded.

Key Duties of the IT Technician:

• Ownership of stock checks and coordination with the team to ensure the appropriate amount of kit is available.


• Overseeing meeting room checks and assisting with external AV setups.


• Providing local IT support at the London office, alongside remote support for other offices.


• Diagnosing and troubleshooting incidents.


• General support and maintenance of laptops and mobile devices.


• Office 365 administration.


• User account and domain management.


• Software and hardware inventory management.


• Assisting the IT department with various projects.


• Management and support of printers, photocopiers, and Audio-Visual equipment.


• Developing and enhancing the corporate IT Knowledge Base.


• Maintaining assets in the CMDB system.

Requirements if the IT Technician:

• Full-time presence in the office (5 days a week).


• Proven experience in a similar technical IT role.


• Proficiency with Windows 10 desktop platforms.


• Office 365 administration and full Office Suite proficiency.


• Proficiency with Microsoft Active Directory.


• Experience in troubleshooting software and hardware issues.


• Proficiency in Intune administration.


• Knowledge of IT Service Management tools.


• Strong problem-solving skills and the ability to work well under pressure.


• Excellent communication skills and an understanding of users' IT concerns.


• The ability to form strong working relationships and a logical approach to problem-solving.

If you meet these qualifications and are eager to join our dynamic IT team, we encourage you to apply for the IT Technician. We look forward to welcoming an individual who shares our passion for IT excellence.