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Job Introduction

At Turning Point, we support people across the UK to overcome substance use issues. Your administration skills will make a real difference to the lives of people we work with. An exciting opportunity has arisen to join our team as a Clinical Administrator.

Running services on a not–for–profit basis, we invest every penny back into our care and our people. Develop your skills and career and take on this key role in our Rochdale & Oldham Active Recovery (ROAR) - Substance use service and help to make a big difference in the community.

As a Clinical Administrator we offer a starting salary of £21,313 rising each year in line with our pay progression salary bands, rising to £23,338 per year.

You will have opportunities to progress your career with a structured learning journey and clearly defined career pathways that will enable you to achieve your long-term goals and work to your strengths.

Whether you are looking to progress into a management and leadership role or to be a specialist in your field at Turning point we will support and encourage you on your career journey

Role Responsibility

This post will be based within our Clinical Admin team, who support the Clinical Team. The main responsibilities of this role are generating and distributing prescriptions, dealing with prescription queries and liaising with pharmacies, booking appointments, preparing correspondence to GPs, maintaining accurate records and providing administrative support to the Clinical Team and the wider service.

As a Clinical Administrator within the service you may be required to cover other administrative roles as necessary.

This role is based at our Oldham & Rochdale offices. This is a very varied role so you will need to be flexible and adaptable and be willing to take on a variety of roles as no two day will be the same

The Ideal Candidate

We’re looking for a confident communicator who can prioritise a varied workload and provide wide–ranging administrative support. Comfortable talking to service users, you should be customer focused with the ability to maintain confidentiality, gather management information and meet deadlines under pressure. You must be a superb organiser and supportive team player with keen attention to detail, impressive administration skills and a good understanding of Microsoft Office, Excel and spreadsheets.

You do not necessarily need experience of the substance use sector, but you'll show that you can work best in a team demonstrating a proven track record in administration preferably within a clinical setting although this is not necessary. Although, your time management, organisational, IT and data analysis skills are just as important as your communication and people skills. Dynamic and driven, you are someone with a naturally positive disposition and will fit in really well within a team.

About us

What Benefits Will I Receive?

We know reward looks different to each person and so whether its ways to make your money go further, a culture supporting recognition and celebration, or opportunities to boost your career – we want to support you in every way we can with our total reward package that includes:

• Comprehensive learning and development opportunities so we can invest in your future – we’re proud to have a silver accreditation from Investors in People. Choose from our range of courses to gain recognised qualifications


• 28 days’ paid holiday a year, increasing with each year of service up to 30 days. Plus the option to buy or sell additional holidays and spread the cost


• An exclusive discounts hub for TP colleagues, to help make your money go further – including high street shopping, pubs and restaurants, mobile phones, gym memberships, and much more. You’ll also have access to the Blue Light Card, for even more discounts and savings!


• Flexible working solutions to support your work-life balance


• Life Assurance of up to 3x annual salary and a competitive Pension Scheme to support your savings and security


• Access to our Rightsteps Therapy service – free, confidential telephone based counselling sessions, access to an online wellbeing platform, and a Financial Education hub to support your total wellbeing


• A 24/7 Employee Assistance Programme including a Digital GP, legal advice and more – all free to you and your immediate family


• Recognition awards to recognise colleagues’ inspirational work and dedication, as well as Long Service bonuses to celebrate your commitment to us


• Flexible benefit options including a Cycle to Work scheme and interest-free Season Ticket Loans


• A £300 bonus if you successfully refer a friend as a new colleague through our Refer a Friend scheme, as a thanks from us!

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date

Turning Point

Attached documents

• SM - Administrator.pdf