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Oakdale was established nearly twenty-five years ago and is highly regarded as a professional therapy provider. We are a not-for-profit community-based organisation and our team is united by a commitment to provide flexible, bespoke, evidence-based, and high-quality clinical services to meet the particular needs of each of our clients as well as the requirements of commissioners for an appropriate, collaborative, value-for-money service.

The Oakdale Group provides a wide range of specialist assessments, including for autism, ADHD, and developmental trauma. Oakdale also provides a wide range of psychological therapies for children, young people, and adults. Many of our services are commissioned by the NHS, Local Authorities, and schools, and include services for NHS staff. Others are accessed by members of the public who pay for them privately, through medical insurance, or through our charitable arm.

The role

We are looking to employ an experienced, hardworking, conscientious individual who will work as a clinical Team Administrator within our commissioned services including IAPT. The successful candidate will be required to provide comprehensive administrative services, including dealing with both incoming and outgoing telephone calls, booking appointments, and general office duties.

The post will need to work flexibly to help Oakdale meet, and overcome challenges, and be able to embrace change with enthusiasm. The post holder will contribute towards the growth and positive reputation of the Oakdale Centre, its success and development, and most importantly the health and wellbeing of our clients. A full job description can be found here.

About you

• Administration experience


• Excellent written and verbal communication skills and a good telephone manner, with the ability to facilitate the resolution of issues


• High level of attention to detail


• Able to work on own initiative and to tight timescales


• Responsible, trustworthy and reliable


• A team player


• Proactive, organised, methodical, accurate, strong attention to detail


• The ability to build effective relationships, inspiring trust and confidence within the organisation and externally


• High level of personal and professional commitment


• Experience using a database

What we offer:

Location: Halifax with the potential for some flexible and home working to leave

Hours: Full time: 37.5 hrs per week

Salary: £21,000 - £26,250 (FTE)

In return for the hard work and dedication from our teams, we offer the following benefits:

• 21 days annual leave plus bank holidays (rising after length of service)


• Enhanced Occupational Sick Pay (OSP)


• Enhanced pension


• Cycle to work & enhanced car schemes


• Simplyhealth Programme including Employee Assistant Programme, GP and priority physiotherapy access


• Fully funded flu vaccines


• Employee discount scheme


• Technology salary sacrifice scheme for home appliances, tablets, mobiles, TV’s, fitness trackers and more


• A supportive culture that values work-life balance including agile working and the option to apply for flexible working from day one.


• Ongoing CPD (internal & external) - we work with experts to bring high-quality CPD to our teams, to help further their skills and knowledge and improve the support we provide


• Clinical and case management supervision and peer support

Interviews will be offered on an ongoing basis - please do not delay applying

Job Type: Full-time

Salary: £21,000.00-£26,250.00 per year

Schedule:

• Monday to Friday

Work Location: Hybrid remote in Halifax