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Job description PURPOSE OF JOB

You will join a busy team to provide an efficient data entry service and clerical support to the Administration Office.

You will have competent I.T. and data entry skills and office experience as well as a high level of attention to detail, effective organisational and communication skills (both orally and written), and experience of providing excellent customer service.

RESPONSIBILITY LINKS

Reports to

Branch Manager / Assistant Branch Manger

Responsible over

N/A

SPECIAL CONDITIONS

N/A

MAIN ACTIVITIES

Prepare and sort documents/data sheets for the purpose of data entry.

Establish entry priorities by maintaining understanding of what data needs to be entered first.

Ensure the data recorded is entered onto the specific database completely and accurately.

Verify completed work for accuracy and make any required changes immediately.

Maintaining adequate records, keeping an up to date filing system.

Operate a variety of standard office machines, including pc, a variety of computer software including Microsoft Office, phone, fax and photocopying machine.

Communicate verbally and in writing with customers/suppliers and relevant staff as necessary.

Maintains customer confidence and protects operations by keeping information confidential at all times.

Contributes to team effort by accomplishing related results as needed.

Sending standard letters and reports.

Establish and maintain effective working relationships with co-workers, supervisors and customers.

Pursue personal development of skills and knowledge necessary for the effective performance of the role.

Undertake any other duties commensurate with the role as and when required.

This job description sets out a summary of the key features of the role. It is not intended to be exhaustive and will be reviewed periodically to ensure it remains appropriate for the role.

The areas for which the jobholder is responsible will be kept under review and may change over time in response to emerging priorities and organisational development.

As an Employer we are committed to promoting and protecting physical and mental health of all our staff.

Job Type: Full-time

Salary: From £21,731.95 per year

Benefits:

Referral programme Schedule:

Monday to Friday Ability to commute/relocate:

Manchester: reliably commute or plan to relocate before starting work (required) Education:

GCSE or equivalent (preferred) Experience:

Customer service: 1 year (preferred) Administrative experience: 1 year (preferred) Language:

English (preferred) Licence/Certification:

Driving Licence (preferred) Work Location: In person