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HR Administrator

Company: Destinology

Based: Bolton

Salary: £23-26k

Hours: 37.5 per week

Holidays: 22 days per annum plus Bank Holidays

Reporting to: Head of People

About the company

Destinology is all about luxury holidays whether it be on land or at sea. Were here to create the ultimate tailor-made holiday, with our unique blend of first-hand destination expertise, services, and superb relationships with our carefully selected travel partners. With Destinology, our customers receive their own personal travel consultant, who will ensure that no detail is overlooked - however small - right from their initial enquiry, all the way through to their return home.

Role Purpose

As an HR Administrator, you will work closely with the Head of People to deliver comprehensive HR administrative support. You will be the first point of contact for any HR-related queries and will contribute to the overall success of the HR function by ensuring the smooth execution of HR processes and fostering positive employee relations.

Responsibilities

First point of Contact: Serve as the primary contact for all HR-related queries from employees and managers, providing prompt and accurate responses to their queries.

Employee Records Management: Responsible for maintaining accurate and up-to-date employee records, including personal information, employee contracts, benefits enrolment, and any relevant documentation.

Recruitment and Onboarding Support: Assist in the recruitment process by posting job openings, coordinating interviews, conducting background checks, and facilitating the onboarding of new employees. This might involved preparing new hire paperwork, supporting set up of inductions, and ensuring all necessary documentation is completed.

Benefits Administration: Help employees understand and enrol in various benefit programs such as health insurance, retirement plans, and other employee perks. Also manage benefit related documentation and assist with addressing employee enquiries.

Time and Attendance Tracking: Manage time and attendance systems, making sure that employees work hours and leave requests are accurately recorded and accounted for.

Policy Communication: Communicate and educate employees about company policies, procedures, and guidelines, ensuring that employees are aware of and adhere to the organisation's rules and regulations.

Employee Relations: Be the first point of contact for employees seeking assistance or information about HR-related matters. Address basic employee queries and concerns and escalate more complex issues to the Head of People.

Compliance and Legal Requirements: Help ensure that the organisation is compliant with labour laws, regulations, and industry standards. This involves keeping up-to-date with changes in employment laws and making necessary adjustments to HR processes.

HR Data Management and Reporting: Compile and generate HR reports, metrics, and analytics that provide insights into workforce trends, turnover rates, and other relevant data. This information is valuable for making informed decisions about workforce planning and development.

General Administrative Support: In addition to HR-specific tasks, HR administrators might also perform general administrative duties such as managing office supplies, co-ordinating meetings and assisting with special projects.

Recruitment Support: Assist in the end-to-end recruitment process, including drafting job advertisements, scheduling interviews, coordinating the onboarding process, and ensuring seamless experience for new hires.

HR Records Management: Efficiently manage HR Records and documentation, ensuring accuracy, confidentiality, and compliance with data protection regulations.

Diligence: Ensure that all managers across the organisation diligently conduct 1-1 meetings, effective coaching, perform probationary reviews, and manage staff absence with utmost efficiency and care.

Policy and Procedure Maintenance: Maintain and update HR policies, procedures, manuals, induction materials, and training documentation, ensuring they reflect current practices and promote equality and diversity.

Capability, Knowledge and Experience

Essential:

• CIPD qualification preferred.


• Minimum of 2 years of previous HR administration experience


• Be able to take initiative and pro-actively solve problems


• Excellent communication and attention to detail and accuracy


• Microsoft Word/Excel/PP experience

About You

• Excellent interpersonal skills


• Clear thinker, ability to step back, analyse and resolve problems while exercising good judgement.


• Work effectively in a team environment


• Hard working gets things done


• Self motivated with a can-do attitude and committed approach


• Ability to work under pressure and achieve targets and deadlines


• Helpful, polite and friendly


• Pro-active