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The post holder will provide a comprehensive and efficient administrative and clinic activity service to the Directorate of Anaesthesia & Critical Care. This includes, but is not limited to:

• Coordinating surgery school (SS), this is an informal group seminar aimed at patients requiring elective major surgery.


• Working closely with the Directorate Manager and Clinical Director, supporting developing Surgery School services at the Oxford Road Site


• Managing clinic attendance and supporting patients to join virtual Surgery School sessions.


• Utilising the Hive EPR system to manage, administrate and develop the functionality of surgery school and other pre-operative anaesthetic services


• Co-ordinating room bookings for face-to-face Surgery School sessions


• Providing reports of clinic attendance, utilisation and waiting lists for Surgery School


• Providing administrative support to anaesthesia pre-operative assessments as required.


• Maintenance of office administration,


• Identify best practice and develop working practice in the unit/team to deliver an efficient and effective administration service.


• Prioritise and allocate work resulting from opening and actioning of mail.


• Monitor and record levels of activity/referrals into the department, utilising relevant IT software.


• Identify and implement solutions to manage periods of high levels of activity/referrals. Escalate to management team where required.


• Telephone management of sensitive, confidential nature.


• Be the first point of call for all patients booked on to the SS clinic.


• Take minutes and arrange meetings.


• Close liaison with Consultants, General Practitioners, and other Health Professionals.


• Maintain diaries.


• Type correspondence and reports.


• Transcribe and manage clinical tapes.


• Liaison with internal departments and external organisations


• May have some responsibility for supervision of staff on lower grades.


• Responsibility for own tasks.


• Maintain confidentiality in all aspects of work

MFT is England’s largest NHS Trust with a turnover of £2.5bn & is on a different scale than most other NHS Trusts. We’re creating an exceptional integrated health & social care system for the 1 million patients who rely on our services every year.

Bringing together 10 hospitals & community services from across Manchester, Trafford & beyond, we champion collaborative working & transformation, encouraging our 28,000 workforce to pursue their most ambitious goals. We set standards that other Trusts seek to emulate so you’ll benefit from a scale of opportunity that is nothing short of extraordinary.

We’ve also created a digitally enabled organisation to improve clinical quality, patient & staff experience, operational effectiveness & driving research and innovation through the introduction of Hive; our brand-new Electronic Patient Record system which we’ve launched in September 2022.

We’re proud to be a major academic Research Centre & Education provider, providing you with a robust infrastructure to encourage and facilitate high-quality research programmes. What’s more, we’re excited to be embarking on our new Green Plan which will set out how MFT continues to play its part in making healthcare more sustainable.

At MFT, we create and foster a culture of inclusion and belonging, provide equal opportunities for career development that are fair, open and transparent, protecting your health and wellbeing and shaping the future of our organisation together.

To find out more about the key responsibilities and the specific skills and experience you’ll need, take a look at the Job Description & Person Specification attachments under the ‘Supporting Documents’ heading. So that you’re even more equipped to make an informed decision to apply to us, you’ll need to take time to read the ‘Candidate Essentials Guide’that sits with the Job Description and Person Specification. This document provides you with details about the Trust, our benefits and outlines how ‘we care for you as you care for others’. Most importantly, it also contains critical information you’ll need to be aware of before you submit an application form.

COVID-19 vaccination remains the best way to protect yourself, your family, your colleagues and of course patients from the virus when working in our healthcare settings. Whilst COVID-19 vaccination is not currently a condition of employment, we do encourage our staff to get vaccinated. If you are unvaccinated, there is helpful advice and information available by searching on the ‘NHS England’ website where you can also find out more about how to access the vaccination.

Diversity Matters

MFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, email our team atresourcing@mft.nhs.uk.

We’re looking forward to hearing from you!