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To lead on service re-design projects and programmes within PAA services by working collaboratively with appropriate clinical and non-clinical teams to deliver excellent patient care. This role will take the operational lead for the management of Training, RTT, Data Quality & the PAA Risk Management & Governance agenda. To deliver the change plans from PAA Services improvement programmes and projects to fully integrate into sustainable daily business and realise benefits. Take responsibility for Data Quality, RTT, Training, Risk Management & Governance performance management by developing strategies to ensure key performance targets are delivered and meet the CO Service Line Agreements and internal PAA KPIs.

To continuously review the PAA service through the lens of improving performance to reach a sustainable or improved profitable state, whilst continuing to deliver truly effective patient-centred care. To provide operational leadership to all relevant services to ensure effective and timely delivery of performance indicators and drive operational excellence. To develop shared objectives promoting a culture of collaborative working and empowering staff to achieve both performance and transformational change initiatives. To adhere to the NCA policies, processes and ways of working to contribute to the achievement of the NCA strategies.