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PURPOSE OF THE ROLE

We are looking for a hardworking and reliable HR administrative assistant to join our ambitious Human Resources Administration dream team! The role has become available due to several internal development/promotion opportunities. If you are passionate about HR operations and you would like to give your contribution in creating a great company culture, this is the right position for you.

Your job will be working directly within our HR Administration team to provide support to the wider HR department by performing a variety of tasks adhering to standard processes, ensuring the service is provided in an efficient and effective manner, in line with service level agreements. In this position, you will be involved in the full employee life cycle from onboarding right the way through to retiring. This does include day to day processing of new starters, movers and leavers and also working through our day-to-day enquiries using a query management system.

This role will provide support to several of our regions. Here in the HR Administration team we don't like to just keep things as they are, we like to make an impact too. This is where you will also have the opportunity to be involved in key project work alongside your day to day responsibilities.

THE TEAM

The HR Administration are all based in our Manchester office. Our team structure is made up of a Manager, a number of HR Administration Advisors who oversee a group of HR Assistants and Administrator. The team serves as an internal service provider to various client groups within the firm. These client groups typically include employees, managers, and other HR teams. The importance of the function lies in its ability to ensure smooth HR operations, timely and accurate processing of HR-related tasks, and maintaining employee satisfaction by providing reliable and efficient support. the HR Administration team are crucial for the overall functioning of the HR department and the firm as a whole. We strive for accuracy, efficiency, and professionalism in our work.

The team's successes can be measured by its ability to efficiently and accurately handle administrative tasks, ensuring compliance with legal and regulatory requirements, and providing excellent customer service to internal clients. Some of the team achievements include but not limited to streamlining administrative processes, supporting implementation of new systems or technologies, and maintaining high data accuracy levels.

What sets our team apart from its competitors is its focus on continuous improvement, customer service, and technological advancements. The team is proactive in identifying opportunities to streamline processes, automate tasks, and enhance the overall employee experience. By staying up-to-date with the latest HR technologies and best practices, the team can provide efficient and effective support to the organization, giving it a competitive edge in the market. Additionally, the team's commitment to providing excellent customer service sets them apart, as they prioritise responsiveness, professionalism, and a personalised approach to meet the unique needs of internal clients.

WHAT TO EXPECT IN THIS ROLE

YOUR AREAS OF KNOWLEDGE AND EXPERTISE

To be successful in this role, what are the:

• Customer service experience within a professional or commercial environment


• Exceptional attention to detail in all aspects of work produced


• Previous experience of Workday or other HR database preferable


• Desirable operational administration experience


• Knowledge of payroll processing and legislative requirements is preferable


• Strong IT skills including use of complex HR systems and Excel, highly analytical with the ability to manipulate data as required


• Experience of working to strict deadlines and managing a busy workload


• Experience of working with outsourced vendors to support payroll and administration processes


• Previous demonstrable experience of working within and delivering on service level agreements


• Experience of liaising with third party suppliers to resolve issues

OUR FIRM

Addleshaw Goddard is a place where you are valued, encouraged, and challenged to fulfil your potential in a supportive and collegiate environment. Our culture of improvement, growth and collaboration delivers results, drives innovation, and rewards ambition. We not only provide technical excellence and experience but, crucially, demonstrate real insight into our clients and what really matters to them and as such we are natural choice for FTSE100 clients and their equivalents in other markets. Our success has been built by people from the widest range of backgrounds, locations, and perspectives. We have a number of employee networks that provide space to discuss the differences that make us who we are and celebrate this at AG.

OUR APPROACH: IMAGINE THE BEST YOU CAN BE

Everything we've accomplished can be traced back to our people and the way we work. Our reputation is something we are proud of, and constantly invest in.

Here, you'll do high calibre work, with high-character colleagues who care for one another and our clients.

Are you up for the challenge?