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The job role includes, but is not restricted to, the following duties: Opening up/locking-up of Practice premises & maintaining security in accordance with Practice protocols Maintaining & monitoring the Practice appointments system Processing personal & telephone requests for appointments, visits and telephone consultations, & ensuring callers are directed to the appropriate healthcare professional Processing & distributing incoming (and outgoing) mail, both physical & electronic Taking messages & passing on information Processing repeat prescriptions in accordance with Practice guidelines Computer data entry/data allocation & collation; processing & recording information in accordance with Practice procedures Initiating contact with & responding to requests from patients, other team member & associated healthcare agencies and providers Ordering, re-ordering & monitoring of stationery and other supplies Assisting clinicians with chaperone duties following chaperone training completion Adhere to Practice Policies & Procedures, & Employee Handbook conditions Attend monthly staff training for mandatory training Any other reasonable tasks requested by Management