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Administrator, Be Well Manchester

About us

Big Life is in the business of changing lives. We fight inequality by working with people and places to create opportunities and inspire change. Whatever service we deliver to help people to change their lives, we do things the Big Life Way.

What you’ll be doing

As an Administrator within our Be Well service in Manchester, you will be part of a busy administration team acting as the first point of contact for all referrals within the service as well as processing all the data needed to ensure the successful running of Be Well.

What we need from you

• Excellent telephone and keyboard skills


• Experience of handling a large number of referrals sensitively, perhaps from working in a call centre


• The flexibility and skills needed to manage multiple work streams and use a range of systems and processes


• Ability to work from our main base in Manchester with potential for home working depending on service needs


• Reliability, with a positive outlook and ‘can do’ attitude.

What we will offer you in return

• An annual salary of £23,500 per annum (NJC Point 5) pro-rata, based on a 35 hour week


• 20 hours per week to be worked over 3 or 4 days


• 1-year fixed term contract


• 25 days holiday pro rata, and 30 once you've been here five years


• Requests to job share or work part-time welcomed

• A relaxed culture where you are expected to plan your own day, take breaks when you need them and enjoy your work


• Ongoing personal and professional development through regular supervision


• A supportive, flexible approach to managing staff health and wellbeing, including a wide range of perks, schemes and support.

What next?

If you’re ready to make a difference by providing a friendly first point of contact for Be Well clients seeking support with healthy lifestyle changes, then click apply and complete the short application process.

Studies have shown that women and people of colour are less likely to apply for jobs unless they meet every single qualification. We are dedicated to creating a diverse, inclusive and authentic workplace and would especially like to hear from applicants from Black, Asian and other racially marginalised communities.

Closing date for applications is 9am on Friday 8 December 2023. Applications received after this time will not be considered and CVs will not be accepted.

If you need more support or for information in a different format, please contact the manager, David Doran Mb 0797 646 3519 or drop an email to bewell@thebiglifegroup.com

Big Life strives to be diverse and inclusive - a place where we can all be ourselves. We strongly encourage applicants from all parts of society. You can read on our careers site about the actions we are taking ourselves to fight inequality and inspire change.

We actively value the lived experiences and expertise of our staff, volunteers and the people who use our service and see the extra value that they bring to our organisation.