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Fixed Term- Business Support Adult Mental- Band 5 Full Time

at NHS Surrey Heartlands Integrated Care Board London in London (Published at 16-11-2023)

The adult mental health commissioning team at Surrey Heartlands ICB are seeking a highly motivated, flexible and enthusiastic individual to join the team. The successful candidate will join a friendly and supportive environment within a well-established team. The post is for 37.5 hours per week to cover maternity leave.

The role is Agile working with occasional travel to other sites across Surrey.

A thorough understanding of administration tasks is required and ideally, (but not essential) experience of healthcare environments.


  • Provide high quality administrative, diary management, secretarial, project and service support to the adult mental health commissioning team including for example, the preparation of agendas and taking of minutes, taking appropriate follow-up action as required.

  • Supporting the team with the administration, management and reporting of projects, gathering information and undertaking enquires as and when necessary.

  • The post holder will undertake reporting and analysis of information to support delivery of the team’s work programmes.

  • The post holder is a key member of the team whose overarching goal is to enable, promote and support the effective use of data, information, knowledge and technology to improve, inform and support a portfolio of commissioning projects, services, and initiatives.

Surrey Heartlands is a partnership of organisations working together – with staff, patients, their carers, families, and the public – to support people to live healthier lives. Surrey Heartlands developed into an Integrated Care Board (ICB) since July 2022, working through 4 Integrated, dynamic, and sustainable partnerships (ICP’s) , each working together to deliver a shared vision across Surrey. ICP’s aim to improve how local services are designed and co-ordinated for efficiency and benefit to the patient and service users. Each partnership is based on co-operation with our component partners, and focusing on local population needs, priorities and decision making.

The 4 ICP’s Are Known As


  • North West Surrey Alliance

  • Guildford and Waverley Alliance

  • Surrey Downs Health and Care

  • East Surrey Place

We have an ambitious vision for transformation and continuous improvement of health and care across our footprint and to deliver our objectives we need a team of capable, collaborative professionals who share the same vision. We are passionate about creating an inclusive workplace that promotes and values diversity. We know through experience that different ideas, perspectives, and backgrounds create a stronger and more creative work environment that delivers better patient outcomes.

We welcome all applications, especially those from underrepresented communities, including people with a disability, and those from Black, Asian and Minority Ethnic (BAME) backgrounds.

Please see the attached job description and person specification within the advert for full details regarding the role.


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