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M365 Systems Administrator

Custodia Technology is a leading vendor-independent global financial compliance technology expert business focused on the financial trading markets. Currently based in New York, London and Cheshire. Custodia Technology works with customers to design & deliver strategies and solutions enabling technology transformation across the entire communications compliance technology landscape. Custodia leads the way, as the only truly independent specialist provider of compliance technology solutions to the banking and finance industry.

DescriptionAn exciting new opportunity has arisen for an M365 System Administrator based at our Knutsford; Cheshire office due to the rapid growth of Custodia where you will play an active part in the success of the company.

Responsibilities

· Overseeing and managing all aspects of the Admin Centre, ensuring the smooth and efficient operation of all components.

· Managing and optimising Microsoft 365, Azure Active Directory, and Intune services for enhanced productivity and security.

· Acting as the final escalation point for complex technical issues, collaborating with the first-line support provider and providing third-line support.

· Maintaining and optimising the Azure Virtual Desktop environment to ensure reliable performance and user satisfaction.

· Creating and managing system permissions and user accounts to control access and security effectively.

· Collaborating with the Security team to patch vulnerabilities, implement security measures, and harden systems against potential threats.

· Configuring new applications and integrating them with Azure Active Directory (AAD), utilizing SAML, SSO, and other relevant technologies.

· Deploying and maintaining systems in compliance with Custodia's hardening standards to uphold a robust and secure IT infrastructure.

· Updating the internal wiki with detailed technical documentation, manuals, and IT policies to promote knowledge sharing and streamlined operations.

· Developing and implementing scripts to monitor systems, diagnose issues, and automate routine tasks for increased efficiency.

· Monitoring system performance and generating reports to proactively identify and address potential bottlenecks or concerns.

· Managing hardware and software upgrades, ensuring that all systems are up-to-date and aligned with the organization's needs.

· Troubleshooting hardware and software errors by conducting diagnostics, documenting issues and resolutions, prioritising problems, and assessing their impact.

· Assisting with the implementation of ISO 27001 controls and gathering audit evidence to uphold the organization's security standards.

Desired Skills & Experience

· Experience with Microsoft 365 Applications and services (Intune, Exchange Online, Graph, Security Centre, and Purview.)

· Experience with Azure Services and management (AVD, Sentinel, KQL)

· Proven experience in overseeing and managing IT infrastructure, including operating systems, applications, servers, network devices, and hardware components.

· Experience in managing hardware and software upgrades, system deployments, and integration projects.

· Willingness to adapt to new technologies, learn new skills, and stay updated with the latest trends in IT and system administration.

· Meticulous in configuring and managing user permissions, system settings, and security configurations to prevent unauthorized access and potential risks.

· PowerShell scripting

Core Competency Requirements

AZ-104

Microsoft 365 Certified: Enterprise Administrator Expert·Must have good communication skills and be able to read and write basic English·Must have basic knowledge of electrical wiring and hydraulic or other system components that require complex troubleshooting skills

Job Types: Permanent, Full-time

Salary: £35,000.00 per year

Benefits:

• Casual dress


• Company pension


• Free parking


• Gym membership


• On-site parking


• Sick pay


• Transport links

Schedule:

• 8 hour shift


• Holidays


• Monday to Friday


• No weekends

Ability to commute/relocate:

• Knutsford, WA16 8HQ: reliably commute or plan to relocate before starting work (required)

Experience:

• system administration: 1 year (preferred)

Work Location: In person