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Junior IT Support Analyst Full Time

at Storm Aviation Manchester in Manchester (Published at 13-11-2023)

Job Role


Reporting to the IT Manager in a small but very busy IT Team. The primary responsibility will be first line support for desktop and laptop computers.


Key Responsibilities


New computer (desktop & laptop) builds and redeployment


Providing first line support for desktop & laptop issues


Providing first line support for Office 365


Windows 10 support


Managing user accounts


Mobile device management


What You Bring


Working (demonstrable) knowledge of: Windows 10, Office 365, Sophos AV, Active Directory


Additional Requirements:


Experience working within an IT department or for an IT services company.


Operating Environment


The role is based at our Manchester office


The normal working day is between 08:30 and 17:00 on Monday to Thursday and between 08:30 and 14:30 on Friday


30 minutes is provided for lunch.


What We Offer


7% employer contribution to pension


Private Dental


EAP Programme


Employee referral programmes with £1,000 reward (once passed probation)


20 days annual leave per annum


To apply for this role, please click the link and upload the following:


a copy of your CV


a copy of your passport


Job Types: Permanent, Full-time


Benefits:



  • Life insurance

  • Referral programme


Schedule:



  • Monday to Friday


Ability to commute/relocate:



  • Sharston Industrial Area: reliably commute or plan to relocate before starting work (required)


Education:



  • GCSE or equivalent (preferred)


Experience:



  • Technical support: 2 years (preferred)

  • Customer service: 1 year (preferred)


Work Location: In person



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