applicants
IT Infrastructure and Operations Manager
at Michael Page Manchester in Manchester (Published at 13-11-2023)
- IT Infrastructure & Operations Manager - £60,000 + bonus, car - West Yorkshire.
- Take ownership of IT Operations within the UK to meet business needs.
About Our Client
Michael Page Technology are delighted to bring this newly created role to the market, supporting a global organisation with the appointment of an IT Infrastructure & Operations Manager.
Job Description
What you'll be doing: This is a newly created role reporting to the IT Director, where you will play a key role leading IT Infrastructure and Operations, including standardisation, backup and restore facilities and documentation. You will remain hands on/technical to support office network infrastructure, voice platform, contact center, user endpoints (laptops and desktops), server and database infrastructure and cloud services - leading a small team of Engineers. Responsibilities:
- Ensure the IT services function properly in line with the constraints set by the management and the requirements of the company.
- Ensure the right level of information security is implemented.
- To oversee and ensure that all day to day responsibilities of the I&O team are carried out in line with working procedures.
- To create, maintain and optimise these working procedures.
- To train and develop staff so that they can effectively undertake their duties.
- Organises the project management for his/her area and manages key projects with the appropriate level of priority, including in an interdisciplinary context with other IT specialists and suppliers.
- To communicate errors in systems, connections etc. and correct as necessary by own initiative or working together.
- To control deviations from planned activities and make suggestions to improve related processes.
- To distribute work and assist with problems and monitor output.
- To ensure that backups are completed and are carried out to insure data availability.
- To provide correct and accurate reports when requested.
- Organises stand-by services for his area of responsibility in exceptional circumstances on request.
The Successful Applicant
Key Skills & Experience Required:
- Datacenter and Cloud Infrastructure implementation.
- Microsoft technology stack for Active Directory, Servers and SQL Databases.
- VMware technology.
- Backup and Recovery Systems.
- Security (Endpoint protection, Firewall, Proxy systems, …).
- WAN, VPN, LAN and enterprise WLAN architectures.
- Supplier and contract management (some of the above tasks will be provided via managed services).
- Service Management according to ITIL.
- Software distribution and patch management solutions.
- Microsoft Windows 365, Server and SQL Server license structure.
- Project management.
What's on Offer
Salary: up to £60,000 DOE. Benefits:
- 10% Annual Bonus
- £6,000 Company Car Allowance
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