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IT Infrastructure and Operations Manager Full Time

at Michael Page Manchester in Manchester (Published at 13-11-2023)



  • IT Infrastructure & Operations Manager - £60,000 + bonus, car - West Yorkshire.

  • Take ownership of IT Operations within the UK to meet business needs.


About Our Client


Michael Page Technology are delighted to bring this newly created role to the market, supporting a global organisation with the appointment of an IT Infrastructure & Operations Manager.


Job Description


What you'll be doing: This is a newly created role reporting to the IT Director, where you will play a key role leading IT Infrastructure and Operations, including standardisation, backup and restore facilities and documentation. You will remain hands on/technical to support office network infrastructure, voice platform, contact center, user endpoints (laptops and desktops), server and database infrastructure and cloud services - leading a small team of Engineers. Responsibilities:



  • Ensure the IT services function properly in line with the constraints set by the management and the requirements of the company.

  • Ensure the right level of information security is implemented.

  • To oversee and ensure that all day to day responsibilities of the I&O team are carried out in line with working procedures.

  • To create, maintain and optimise these working procedures.

  • To train and develop staff so that they can effectively undertake their duties.

  • Organises the project management for his/her area and manages key projects with the appropriate level of priority, including in an interdisciplinary context with other IT specialists and suppliers.

  • To communicate errors in systems, connections etc. and correct as necessary by own initiative or working together.

  • To control deviations from planned activities and make suggestions to improve related processes.

  • To distribute work and assist with problems and monitor output.

  • To ensure that backups are completed and are carried out to insure data availability.

  • To provide correct and accurate reports when requested.

  • Organises stand-by services for his area of responsibility in exceptional circumstances on request.


The Successful Applicant


Key Skills & Experience Required:



  • Datacenter and Cloud Infrastructure implementation.

  • Microsoft technology stack for Active Directory, Servers and SQL Databases.

  • VMware technology.

  • Backup and Recovery Systems.

  • Security (Endpoint protection, Firewall, Proxy systems, …).

  • WAN, VPN, LAN and enterprise WLAN architectures.

  • Supplier and contract management (some of the above tasks will be provided via managed services).

  • Service Management according to ITIL.

  • Software distribution and patch management solutions.

  • Microsoft Windows 365, Server and SQL Server license structure.

  • Project management.


What's on Offer


Salary: up to £60,000 DOE. Benefits:



  • 10% Annual Bonus

  • £6,000 Company Car Allowance




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