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applicants
Service Desk Analyst
at First Recruitment Group Manchester in Manchester (Published at 13-11-2023)
Role
My client in Irlam are currently looking for a Service Desk Analyst, for the role you must have the following...
Minimum of 2/3 years IT support experience in a corporate/business environment
Working knowledge of …
Helpdesk System
- Can they efficiently manage internal calls, creating, updating, and closing tickets?
Windows 7/10/11
- Can they install new laptops with windows?
- Can they troubleshoot problems in windows?
Microsoft 365/Azure AD or Active Directory
- Can they administer M365 accounts? (Creation of users’ accounts, setting up security groups etc…)
- Can they support users with basic office suite (word, excel, outlook and PowerPoint) in a business environment?
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