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Part Time Receptionist/Office Assistant
£16,800 (£28k full time equivalent)
Part Time, Permanent Role - 3 Day Per Week / 22.5 hours (Tuesday, Wednesday, Thursday)
London Office Based

This is an exciting opportunity to join a professional membership body as a Receptionist/Office Manager. You will be joining a collaborative and supportive company and you will act as first point of contact for the company, welcoming guests and greeting people who visit the business. You will also support various areas of the business with general administration and support.

You will need to be polite and approachable as this is a customer focused role and excellent communication and customer service skills are essential to deliver a positive impression. You should also be able to remain calm under pressure, and deal with urgent matters in a timely and effective manner, while streamlining front of house operations. Multitasking and attention to detail are essential skills for this position.

The organisation is extremely friendly, professional, and supportive with stunning offices, a great culture, and a family feel which encourages everyone to be the best they can be!

Key Responsibilities:

• Greet & assist visitors/clients to the office.


• Answering telephones in a professional manner, answering queries or routing calls as necessary.


• Managing the reception and meeting room areas, including the booking, via an outlook calendar, and preparation

of, meeting rooms.

• Sourcing equipment and refreshments for meetings.


• Sorting and distributing incoming & outgoing mail.


• Arranging courier services.


• Maintenance of the company archive system.


• Maintenance of office equipment.


• Maintain all office supplies, including stationery and refreshments.


• Maintain various lists for new starters/joiners and act accordingly to their requirements.


• Support the finance team during the annual subscription process, allocating payments and updating the

database.

• Assisting the Membership team, monitoring the main inbox on assigned days to ensure queries are dealt with

promptly.

• Liaising with members to ensure their contact details are up to date and updating the database accordingly.


• Other Ad Hoc duties, as and when required, as directed by the Finance & Resources Manager or COO.

Experience Required:

• Experience in a similar receptionist/office support role.


• Database experience.


• Competent with Microsoft Office (Word, Excel, Outlook).


• Excellent telephone manner with a keen customer focus.


• Good attention to detail.


• Proactive with sound organisational skills, with the ability to manage own workload to meet competing priorities.


• Ability to develop good working relationships with colleagues, members, and external partners.


• Good written and verbal communication skills.


• Able to work on own and as part of a team.