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Customer Service Group - Appeals, Litigation and Administrative Review (ALAR) - Presenting Officer Full Time

at Home Office London in London (Published at 09-11-2023)




Details



Reference number



322562



Salary



£38,350 - £41,035



Job grade




Higher Executive Officer




Contract type



Permanent



Business area



HO - Visas and Immigration



Type of role



Operational Delivery



Working pattern



Flexible working, Full-time, Part-time



Number of jobs available



30







Contents





    Location


    About the job


    Benefits


    Things you need to know


    Apply and further information





Location





London - 28 Kirby Street



About the job




Job summary



The Home Office is here to make the UK safer. It has a fundamental role in protecting the country from harm, ensuring the security and economic prosperity of the UK. Every member of the Home Office plays a part in making that happen. Our work is varied and rewarding, attracting people from all backgrounds and walks of life.


Asylum & Protection is one of the key business areas within the Home Office. We are undergoing an exciting period of change. Alongside the other areas of the Home Office, the department is embarking upon a transformational programme. Operational Excellence is at the forefront of what we do. Our strategic aims contribute to the Home Office strategic objectives: preventing terrorism and extremism; cutting crime and protecting the vulnerable; and reducing immigration and preventing abuse.


Appeals, Litigation and Administrative Review (ALAR), which consists of approximately 900 staff operating out of 15 locations defends tens of thousands of immigration decisions and sits within Immigration Protection Directorate and responsible for dealing with all applications where an Appeal has been lodged.


The primary function of the Directorate is to ensure that high quality decisions on cases have been made, then robustly defend those decisions which are sustainable, in the First-tier Immigration Tribunal; before the Upper Tribunal where required; and in responding to judicial review proceedings whilst working with other parts of the organisation to ensure effective immigration control.


Please note that some appeal hearings take place remotely by video but in most cases, staff are expected to undertake hearings in person in Court and are required to attend the office for training and mentoring. In addition, staff are required to attend the office in order to maintain a link with their line manager and other staff members, typically about once every fortnight.


For more information about working for the Home Office, please visit Home Office Careers website.





Job description



The Presenting Officer role requires the post holder to be able to remain positive and focused in a dynamic and fast changing environment.


Applicants must be able to think quickly and proactively in a complex legal environment to deliver effective representation of the Secretary of State’s position.


The post holder must be articulate under pressure and able to deliver as an effective advocate within the Tribunal environment. This is a challenging position that allows for personal flexibility and decision making in preparing and presenting cases in the first tier Immigration Tribunal and undertaking review of immigration decisions and responses to legal representations.


The role requires long periods of concentration, and an ability to maintain focus over long periods of time both when preparing cases and when presenting in opposition to legal representatives. It is therefore mentally demanding and due to its adversarial nature, requires the post holder to be resilient in the face of challenge.


As a Presenting Officer you will have a degree of flexibility and autonomy in managing your workload, deciding how to pursue cases and develop your own style and approach. Presenting Officers develop strong communication skills, the ability to make decisions and review information quickly and deal with complex legal arguments. These skills will assist in your development and experience.


Training includes a revised, comprehensive foundation programme that provides a solid base of knowledge across multiple areas of immigration law and how to function in the Tribunal. Mentoring is followed by consolidation training and other continued learning as required to ensure that Presenting Officers develop strong communication and analytical skills. Foundation and mentoring are typically completed over 12 weeks and provide a supported environment to increase knowledge and skills in review, preparation and presentation of Immigration Appeals.


Successful candidates will need to be available in person for the training period. The training team are able to offer some flex around start and finish times and in some cases in training dates, however this is limited. Candidates will therefore be expected to prioritise attendance on the training programme over other commitments. Where this is likely to pose a difficulty, candidates should raise this with the vacancy holder in advance of their application.


Successful candidates will join a busy team of presenting staff engaged in presenting cases at the local Tribunal Hearing Centre. Note in some locations, the hearing centre is located away from the Presenting Officer Unit so the post holder may need to travel slightly further to the hearing centre than to their unit from their home address. There will also be an occasional need to travel and present at other Tribunal Hearing Centres to meet operational demands. Some hearings will be presented via video link.





Person specification



Will include but are not limited to:



  • Presenting cases before the Immigration Tribunal on 60% of available working days adhering to professional standards and ensuring conduct is appropriate to a public Tribunal.

  • Developing and maintaining an effective knowledge of Immigration law and processes.

  • Reviewing and preparing cases and reviewing decisions and further legal representation in a manner that assesses their potential to be sustained and then identify key evidence to allow for effective supported argument.

  • Working flexibly around any court listing changes or operational requirements, including preparing and presenting cases at short notice to meet operational demands.

  • In an adversarial court environment provide structured cross examination and submissions to ensure appeals are upheld appropriately.

  • Undertaking post hearing work in a timely and accurate fashion.

  • Undertaking immigration review work in accordance with the relevant rules, instructions, guidance, and standards where court attendance is not possible or in line with business and operational needs.

  • The post holder will be expected to develop and maintain effective relationships with key stakeholders including Immigration Judges, HM Court Service staff and legal representatives as well as engaging with colleagues in decision making areas.


Essential Criteria



  • Candidates must have the ability to gain a strong working knowledge of immigration law.

  • The ability to work in an environment with key skills in communicating and influencing with a range of external stakeholders.

  • Ability to work in a changing and time pressured environment.

  • Strong analytical skills.





Behaviours



We'll assess you against these behaviours during the selection process:



  • Communicating and Influencing

  • Delivering at Pace

  • Making Effective Decisions





Benefits






  • Learning and development tailored to your role

  • An environment with flexible working options

  • A culture encouraging inclusion and diversity

  • A Civil Service pension with an average employer contribution of 27%





Things you need to know




Selection process details




This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.




This gives us the best possible chance of finding the right person for the job, drives up performance and improves diversity and inclusivity.


As part of the application process, you will be asked to complete:



  • A Statement of Suitability (Personal Statement) (maximum 750 words)


Further details around what this will entail are listed on the application form.


The Personal Statement should be aligned to demonstrate your skills and experience for the role and how you meet the Essential Criteria as detailed in the job description.


For guidance on how to construct your personal statement, you are encouraged to visit Civil Service Careers. Links – Statement.


The sift will be completed initially on the Personal Statement.


If you are successful at sift stage, you will be invited to an interview which will be behaviour-based questions on all of the behaviours stated in the advert. You will also be required to prepare an 8 minute presentation (no slides or handouts required) to present at interview, further details around what the presentation will entail will be provided before the interview. Your behaviours will be marked and assessed through the presentation.


For guidance on how to construct your behaviour examples, you are encouraged to visit Civil Service Careers. Links – Behaviours.


Live Event


A dial-in event for successful candidates to find out more about the next stages of the recruitment process, induction training and the Presenting Officer role.


The session will be hosted by an ALAR Assistant Director and hear from a representative from the training team, a Team Manager and Presenting Officer to provide candidates with a clear picture of next steps and an insight into the Presenting Officer role.


Note this event is not mandatory but offered to keep candidates informed and up to date.


Any queries please contact ALARRecruitmentTeam@homeoffice.gov.uk


16th November – 11am Link


28th November – 5pm Link


Sift and Interview dates


Sift is expected to take place from 08/12/2023.


Interviews are expected to take place week commencing 08/01/2024.


We will try to meet the dates set out in the advert, however these may change due to business needs. You will be provided with sufficient notice of the confirmed dates.



Interviews will be carried out via MS Teams. Candidates will be required to have access to:


  • A laptop (personal or work) with a working webcam

  • Good internet connection

  • Skype for Business/Microsoft Teams



It is advisable to access your interview from a windows operating system laptop, desktop, phone or tablet as there is no guarantee that Microsoft Teams will work without issue on an Apple laptop, tablet or desktop.


Please ensure that all examples provided in your application are taken directly from your own experience and that you describe the examples in your own words. All applications are screened for plagiarism and copying of examples/answers from internet sources. If any is detected the application will be withdrawn from the process. Further action, including disciplinary action, may be considered in such cases involving internal candidates. Providing false or misleading information would be contrary to the core values of honesty and integrity expected of all Civil Servants.


Please note: If you are currently an agency member of staff working within the Home Office, a contractor or contingent worker you can only apply for roles that are advertised externally, i.e. outside the civil service. If you are eligible to apply for a role, you are required to select yourself as an external applicant and not internal when submitting your application on Civil Service jobs. This will prevent any delays in pre-employment checks should you become successful in being made an offer of employment after the Interview stage.


Hybrid working enables employees to work partly in their workplace(s) and partly at home. As Covid-19 restrictions are lifted, a hybrid working pattern may be available, where business needs allow. Applicants can discuss what this means with the vacancy holder if they have specific questions.


If you are an external candidate and not a Civil Servant, please note that you will start on the minimum pay that is being advertised.


If you are already a Civil Servant and your current salary is higher than advertised, please contact Government Recruitment Services on horecruitment.grs@cabinetoffice.gov.uk who will assist you in undertaking a pay calculation in advance, so you can make an informed decision before accepting the post.


For more information about working for the Home Office, please visit Home Office Careers website.


Further information


For meaningful checks to be carried out, individuals need to have lived in the UK for a sufficient period of time to enable appropriate checks to be carried out and produce a result which provides the required level of assurance. You should normally have been resident in the United Kingdom for the last 3 years if the role requires CTC clearance, 5 years for SC clearance and 10 years for DV. A lack of UK residency in itself is not necessarily a bar to a security clearance and applicants should contact the Vacancy Holder/Recruiting Manager listed in the advert for further advice.


Please be aware the levels of national security clearance are changing which may impact on the level needed for this role by the time of appointment. All efforts will be made to keep candidates informed of any changes and what that will mean in terms of vetting criteria. For more information please See our vetting charter


A reserve list may be created for other similar roles for a period of 12 months. Selection will be in Merit Order to fill the same role or similar roles with closely matching “Essential Criteria” and Success Profile elements without further assessment.


Every day, Home Office civil servants do brilliant work to develop and deliver policies and services that affect the lives of people across the country and beyond. To do this effectively and fairly, the Home Office is committed to representing modern Britain in all its diversity, and creating a welcoming, inclusive workplace where all our people are able to bring their whole selves to work and perform at their best.


We are flexible, skilled, professional and diverse. We work to recruit and retain disabled staff and area Disability Confident Leader. We are proud to be one of the most ethnically diverse departments in the civil service. We are a Social Mobility Foundation top 75 employer.


New entrants are expected to join on the minimum of the pay band.


Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant's details held on the IFD will be refused employment.


For further information please see the attached notes for candidates which must be read before making an application.


Existing Civil Servants should note that some of the Home Office terms and conditions of employment have changed. It is the candidate’s responsibility to ensure they are aware of the Terms and Conditions they will adopt should they be successful in application and should refer to the notes for candidates for further details.


Transfer Terms: Voluntary.


If you are invited to an interview you will be required to bring a range of documentation for the purposes of establishing identity and to aid any pre-employment checks.


Please see the attached list of Home Office acceptable ID documents.


Any move to the Home Office from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk


Reasonable Adjustments


If a person with disabilities is at a substantial disadvantage compared to a non-disabled person, we have a duty to make reasonable changes to our processes.


If you need a change to be made so that you can make your application, you should:



  • Contact Government Recruitment Service via HOrecruitment.grs@cabinetoffice.gov.uk as soon as possible before the closing date to discuss your needs

  • Complete the “Assistance Required” section in the “Additional Requirements” page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you're deaf, a language service professional


If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the ‘Contact point for applicants’ section.


Feedback


Feedback will only be provided if you attend an interview or assessment.




Security




Successful candidates must meet the security requirements before they can be appointed. The level of security needed is counter-terrorist check (opens in a new window).

See our vetting charter (opens in a new window).




People working with government assets must complete baseline personnel security standard (opens in new window) checks.




Nationality requirements




This job is broadly open to the following groups:



  • UK nationals

  • nationals of the Republic of Ireland

  • nationals of Commonwealth countries who have the right to work in the UK

  • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)

  • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)

  • individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020

  • Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)




Working for the Civil Service




The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).




The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.




The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.




Apply and further information





This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.




Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.



Contact point for applicants



Job contact :




    Name :

    HORC Campaign Team (HMPO & UKVI)



    Email :

    HORCCampaignTeamHMPOandUKVI@homeoffice.gov.uk



Recruitment team




    Email :

    HOrecruitment.grs@cabinetoffice.gov.uk






Further information




If you feel that your application has not been treated in accordance with the recruitment
principles, and wish to make a complaint, then you should contact in the first instance
HORecruitment.GRS@cabinetoffice.gov.uk. If you are not satisfied with the response that you receive, then you can contact the Civil Service Commission.








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