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The role:

We are looking for a confident and proactive administrator. Your primary role is to work with the Executive Assistant to the Senior Leadership Team in providing essential administrative and general office support that enables the Friends of the Elderly central office to run successfully. As part of a small and busy secretariat team, you will also provide support and cover for your secretariat colleagues and cover the switchboard and reception when required.

Main duties include inbox and diary management, meeting support including diarising, distributing papers, note-taking, and following-up actions, assisting with ongoing work streams such as project and vehicle administration, research, maintaining accurate records, databases, and filing systems, and ensuring invoices and expenses are processed accurately and on time.

About us

Friends of the Elderly is a not-for-profit charity dedicated to providing excellent care with a family feel, we have been supporting older people for over 100 years. We aspire to a society where all older people have the opportunity to live fulfilled lives. We do this by delivering services personalised to individual needs and integrated with local communities. The charity provides care home and day care services for older people, as well as grants for older people in financial difficulty. Our values are that we will always:

• Promote wellbeing.


• Strive for excellence.


• Treat people with respect.


• Keep everyone

About you

You will have a minimum of two years’ experience in a secretarial or administration role working with senior managers, and a proven high standard of oral and written communication. Good organisation and IT skills including advanced Word and Outlook are important and familiarity of Microsoft Office 365 would be advantageous.

As this is a hybrid role, it is important that you are comfortable and motivated to work independently, as well as being part of team who are all striving to make a difference.

If you would like to gain experience working for a charity or in the care sector, or already have this experience and have a positive, flexible and can-do attitude, we would love to hear from you!

Why work for us?

We are committed to investing in our teams and their wellbeing, which is why we offer a great list of employee benefits. These include:

• Group Pension Plan, with a 6% contribution from us.


• Wellbeing support through various initiatives including an employee assistance programme with manager support.


• Retail discount schemes to make your salary go further.


• Health cash plans for you and your family.


• Interest free travel loans and cycle to work scheme.


• Long service awards, that increase with length of service.


• Refer a friend to work for us and receive a £200 bonus.

To apply for the role

Please send a CV with a short supporting statement (no longer than two pages) outlining why you want to work for us and how you meet the person specification for the post to: centralrecruitment@fote.org.uk

JD – Central Office Administrator – FINAL

Closing Date: 24 November 2023

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

Equality, Diversity, and Inclusion Statement

Friends of the Elderly strives to treat all staff equally and be a diverse and inclusive workplace, where everyone can be themselves and everyone accepts each other’s differences. A charity where everyone is equal but definitely not the same!

Our ambition is to ensure equality and celebrate diversity, all working together to create an inclusive workplace, which attracts and retains the best people. People that care and can make a difference.

We value all our staff, service users, volunteers and contractors and strive to respect everyone as individuals, understand their perspectives, and provide a supported workplace so that everyone can thrive.

We are committed to listening, learning, and improving our workplace and we ask all our staff to make a personal commitment to educate themselves; and engage in conversations with colleagues, so that we can all learn and share our stories and treat everyone equally.

We encourage everyone to call out any actions or behaviours not consistent with our values, and champion the rights of all our staff.

We would prefer all staff joining Friends of the Elderly to have received or be in the process of getting their COVID-19 vaccination. This is to support the protection of our staff, our residents and wider teams.

Safeguarding:

As one of the charity’s core values, keeping people safe is central to everything we do at Friends of the Elderly. All staff follow our Safeguarding Policy & Procedure and, if they see or suspect abuse, we expect staff report it straight away.

Criminal record checks:

As this role may involve lone working or dealing directly with vulnerable adults, the charity will apply for a basic DBS check for successful applicants, and any offer of employment will be subject to receipt of that check being satisfactory. Having a criminal record will not necessarily bar a person from working for us, this will depend on the circumstances and background of any record.

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