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Job Introduction

At Turning Point, it's our job to help people find a new direction in life. If you're looking for a fresh opportunity of your own, join us in this rewarding Receptionist role and help us make a real difference to those in need. Providing wide-ranging reception, diary management and administrative services as part of our Head Office Support Team you'll help to make sure that everything runs smoothly.

The ideal candidate will be a highly self-motivated individual with the ability to work independently and manage their own time and priorities. The successful candidate will provide an efficient and responsive reception service at our Head Office in London and manage an effective support system for a senior management team, delivering a positive experience for people visiting the office and that is in keeping with the vision and values of Turning Point and conveys the professional reputation of one of the leading national health and social care organisations.

It's a part-time role - 3 days per week (Tuesday, Wednesday and Thursday).

Role Responsibility

From greeting and assisting visitors, operating switchboard, and managing an effective office space booking system, you will provide a point of contact that delivers a positive and productive experience to both clients and colleagues as befits the external image of Turning Point commensurate with being professional, business like and conducive to driving future growth.

You’ll support the Office Manager and assist others in office administration tasks which will include travel & accommodation arrangements and diary management for a senior management team. You’ll manage and maintain computer files and records, provide H&S and facilities administration and set up and maintain good housekeeping standards.

The Ideal Candidate

We're looking for someone who's able to portray a strong, positive, and confident persona. It's desirable that you have previous experience of working as a Receptionist or Administrator and have experience of switchboard and managing senior team diaries.

Along with excellent communication skills, the desirable candidate would stay calm under pressure, effectively prioritize their workload, multi-task whilst juggling deadlines and bring a strong hands-on, sleeves up approach to the role. A confident user of MS Office systems, it's also key to the role that you are highly organised, attentive to detail and are a good team player with a sense of collective endeavour.

About us

As a leading health and social care provider with more than 300 locations across England, we take real pride in the services we offer.

We run all of our services on a not-for-profit basis; instead, we invest every penny back into our services and people. We never stop believing in change for the better, and we work constantly to improve the lives of the people we support.

What Benefits Will I Receive?

We know reward looks different to each person and so whether its ways to make your money go further, a culture supporting recognition and celebration, or opportunities to boost your career – we want to support you in every way we can with our total reward package that includes:

• Comprehensive learning and development opportunities so we can invest in your future – we’re proud to have a silver accreditation from Investors in People. Choose from our range of courses to gain recognised qualifications


• 28 days’ paid holiday a year, increasing with each year of service up to 33 days. Plus the option to buy or sell additional holidays and spread the cost


• An exclusive discounts hub for TP colleagues, to help make your money go further – including high street shopping, pubs and restaurants, mobile phones, gym memberships, and much more. You’ll also have access to the Blue Light Card, for even more discounts and savings!


• Flexible working solutions to support your work-life balance


• Life Assurance of up to 3x annual salary and a competitive Pension Scheme to support your savings and security


• Access to our Rightsteps Therapy service – free, confidential telephone based counselling sessions, access to an online wellbeing platform, and a Financial Education hub to support your total wellbeing


• A 24/7 Employee Assistance Programme including a Digital GP, legal advice and more – all free to you and your immediate family


• Recognition awards to recognise colleagues’ inspirational work and dedication, as well as Long Service bonuses to celebrate your commitment to us


• Flexible benefit options including a Cycle to Work scheme and interest-free Season Ticket Loans


• A £300 bonus if you successfully refer a friend as a new colleague through our Refer a Friend scheme, as a thanks from us!

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closing date.

Turning Point

Attached documents

• London Receptionist - Job Description - America House - Sep 23.docx