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Technology Administration Support Madame Tussauds London, Marylebone Rd London, GREATER LONDON, NW1 5LR United Kingdom

Applications Close: Sunday 19th November 2023

A job with Merlin isn’t like a job anywhere else. With attractions around the world, from rollercoasters to wax figures, we don’t trade in suits, handshakes or briefcases. We trade in fun. In smiles, shrieks and spine-tingles. In Memories. In magic. But there are no tricks behind our magic. Instead, there are people like you. Passionate, dedicated people who are committed to making sure our worldwide attractions and guests’ experiences are the best they can be.

Due to continuing growth and development of Merlin’s attractions and brands on a global scale, we are looking for a Technology Administration Support to join our IT team. This role will be based at our Madame Tussauds London office and reports into the Executive Assistant on a permanent basis. This role offers hybrid-working of 3 days in the office, and 2 days working from home, for those looking for a bit of flexibility, and the salary on offer is up to £35,000 per annum, depending on skills and experience.

About the Role...

We're seeking a highly organised individual to join our team and provide the essential administrative support that keeps our technological wonderland running smoothly. As a key member of our Technology Team, you'll be the unsung hero behind the scenes, ensuring that every element of your area operates seamlessly. You'll be the driving force that propels our technology endeavors forward. Your role will involve providing crucial administrative support to all corners of our Technology team, and your positive and enthusiastic attitude will set the tone for our team and create a motivating work environment.

You'll manage sets of documents, and your precise orchestration ensures that we communicate our key elements effectively, whether through tools like Yammer, organisational charts, or team communications. You'll also touch the Procurement world and raise purchase order numbers and order equipment for our new starters. Utilising our cutting-edge Coupa system, you'll be instrumental in getting our team members up and running with the right tools and resources. In this role, you won't just be a support figure; you'll be an integral part of our dynamic Technology Team, contributing to the success and growth of our ever-evolving tech landscape. If you're ready to bring your administrative skills and infectious enthusiasm to the forefront of technology, we can't wait to have you on board!

About You...

• You will have English & Maths to GCSE standard or equivalent grade A-C


• You can demonstrate a good level of administrative experience


• Your organisation skills are excellent, and you have the ability to anticipate issues


• You will have good knowledge and experience using Microsoft Office Word, Excel & Outlook


• You will be approachable, accommodating and confident


• You will follow policies and always strive to work within our operating frameworks


• You are enthusiastic and proactive, and have the ability to use your initiative


• You will be a team-player who gets stuck in to get the job done


• Occasional flexibility on working hours is required on an ad-hoc basis

The Benefits…

We’re growing fast and alongside a fun and friendly environment, we offer a fabulous package and amazing prospects – ideal if you’re already fantastic and can quickly become even better (our magic can help here). Benefits include Pension, Life Assurance, discretionary company bonus, 28 days’ holiday including bank holidays (which increases year on year) and, of course, a Merlin Magic Pass which gives you and your friends and family free admission to all of our attractions worldwide, as well as 25% discount in our retail shops and restaurants and 40% discount on LEGO.

Everyone Matters at Merlin.

At Merlin we welcome the world to our magical attractions and resorts every day and we want to reflect that same multicultural mix inside our business too. We strive to create an inclusive and diverse workplace where people can be themselves, have the same opportunities and thrive together. Because at Merlin, everyone matters!

Together, we work to create a workplace where everyone feels valued, no matter their age, race, gender, disability or sexual orientation. Although we understand that we'll always be learning and growing, we aim to be the most inclusive and flexible employer in our industry.

If you have any questions or if you require any adjustments due to disability or a medical condition, we'd love to hear from you at Recruitment@Merlinentertainments.biz and one of the team will get back to you as soon as possible.

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