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We are currently looking for a part-time Office Administrator to work in our busy Knutsford office. As our Office Administrator, you will be the heartbeat of our office, ensuring its smooth operation and creating an environment where everyone can thrive. Your organisational skills and attention to detail will be pivotal in managing various administrative tasks and supporting the team to achieve their best work.

Job purpose

• be the first point of contact for the company


• administrative support across the organisation


• responsible for office management and office supplies


• coordinate front-desk activities, including distributing correspondence and redirecting phone calls


• welcome guests and greet people who visit the business

Key responsibilities

1. Manage incoming calls and correspondence with a friendly and professional demeanour.

2. Co-ordinate and schedule meetings, events, and travel arrangements, optimising efficiency and maintaining calendars.

3. Assist in preparing documents, reports, and presentations, showcasing your eye for precision and aesthetics

4. Greet and assist visitors, making them feel welcome and valued from the moment they walk through the door. .

5. Collaborate with HR to onboard new team members

6. Support the team by handling administrative tasks and maintaining accurate records.

7. Contribute to the positive and nurturing work culture

8. Monitor and ensure that the reception area is kept tidy and projects a business-like image

9. In the event of a fire and/or any other emergency requiring visitors to leave the building, to be responsible for ensuring that the visitors book is removed from reception and taken to the outside meeting point

10. Check and sign for deliveries, before informing the relevant member of staff of their arrival

11. Receive and sort daily post

12. Responsible for office management, including, but not limited to, IT support, office service contracts, PAT testing, faults, fire alarm system,

13. Provide office supplies for staff and maintain adequate stocks; task includes ordering new supplies, identifying new suppliers and obtaining the best price within agreed budgets

14. Induct new staff in office procedures for fire and health and safety

15. Process invoices for the office ensuring they are authorised before being sent to the finance department

16. Maintain meeting room and staff holiday diaries

17. Provide secretarial support to directors

18. Contribute to a team environment, sharing ideas to develop and keep up-to-date with strategies for the retention of members

19. Use NFB’s CRM (WorkBooks) to maximum effect, ensuring that engagement, satisfaction and support levels are recorded

Person specification

• You possess a natural talent for organisation, with an innate ability to manage multiple tasks efficiently.


• Your strong interpersonal skills allow you to connect with people effortlessly.


• Attention to detail is your superpower, and you take pride in producing high-quality work.


• You're a problem-solver, always seeking innovative ways to improve office processes and enhance productivity.


• Your flexible mindset allows you to adapt to changing priorities with ease, making you an invaluable asset to any team.


• Articulate with good interpersonal skills


• Ability to communicate effectively with people at all levels, with internal and external parties


• Good diary management skills


• Good report writing and letter writing skills


• Innovative with the ability to develop practical solutions to problems


• Good IT skills – comfortable with learning and using IT processes

This is a part-time role 16-20 hours per week.

Benefits:

• Company events


• Company pension


• Cycle to work scheme


• Free flu jabs


• Life insurance


• Sick pay


• Wellness programme

Job Type: Part-timePart-time hours: 16-20 per week

Salary: £12.00 per hour

Benefits:

• Company pension


• Cycle to work scheme


• Life insurance

Schedule:

• Monday to Friday


• No weekends

Ability to commute/relocate:

• Knutsford: reliably commute or plan to relocate before starting work (required)

Education:

• GCSE or equivalent (preferred)

Experience:

• Administrative experience: 1 year (preferred)

Language:

• English (preferred)

Work Location: In person