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An exciting opportunity has arisen for a ward clerk to join the Older Persons Rapid Assessment (OPRA) and Older Persons Unit (OPU).

OPRA specialises in assessing older people with the wider multidisciplinary team and aim to discharge people from the hospital back into the community with the right support in place. If the patients require a hospital stay for treatment they will be transferred to OPU, whereby the MDT continues to have a team working ethos for the patients care to ensure they have a comprehensive assessment and outcome which best supports them.

As a ward clerk, you will be a part of the team to ensure the ethos of OPRA and OPU transpires and You will be a part of the administrative side of the patient's journey.

If you enjoy a role with variety and you have a flexible approach to work, then this may be the role for you.

An understanding of the need for confidentiality and previous administration experience is essential as is the ability to work both in a team and unsupervised.

The post will involve working across OPRA and OPU providing support of the highest quality as required.

We are looking for an enthusiastic, flexible, motivated person. Flexibility is paramount to meet the needs of the service.

Strong IT skills are essential to this post as is being an excellent communicator with exceptional organisational skills.

The service is made up of a wide group of staff who support each other and are driven to provide excellent customer service and meet organisational needs.

As well as full job training, the Trust also offers opportunities for other relevant training and development.

The post holder will be responsible for providing confidential, accurate and efficient clerical and administrative support under the supervision of the ward Manager including:

• Cashiering responsibilities


• Assisting in providing full clerical/secretarial support including typing of letters, memos, taking notes, and other routine correspondence, which involves working to tight timescales and deadlines


• Taking and making telephone calls, dealing with enquires, photocopying, and filing


• Maintaining systems that assist and support service users in the performance of their duties


• Maintaining the confidentiality of the working environment


• Working flexibly with other administrative colleagues to ensure that workload pressures and absences due to annual leave and sickness are dealt with appropriately by using available resources


• Raising and receipting of E-procurement orders


• Assisting in the implementation of any database in use including, inputting and extracting data in line with departmental, Trust and national procedures


• Maintaining filing system as agreed with the line manager and in line with Trust policies


• Updating training records


• Dealing with routine correspondence from both internal and external sources


• Producing letters and other correspondence for service users using a range of software packages


• Ensuring the requirements of service users are organised to include room bookings, electronic diaries, monthly inventories, producing of the key packs for accommodation and accommodation diary


• Managing Outlook public calendars and mailboxes


• Receiving and actioning tasks from your mailbox (emails)


• Sorting and distributing mail


• Working with colleagues in the team on the development of current and new services and other initiatives


• In meeting the needs of the organisation, you may also be required to provide cover in other areas following appropriate discussion.