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PA to Hospital Director/Patient Experience Lead Full Time

at Spire Healthcare Manchester in Manchester (Published at 06-11-2023)


Personal Assistant to Hospital Director | Administration | Macclesfield | Competitive salary plus excellent benefits | Full time - 37.5 hrs per week | 12 months Fixed Term Contract


Spire Regency Hospital, Macclesfield have an opportunity for an experienced Secretary/PA to join our team on full-time, fixed term basis to cover maternity leave.


Spire Regency Hospital, Macclesfield takes pride in providing a high standard of care to all patients. With a wide range of specialties offered, you can get fast access to expert healthcare, from consultations and diagnosis to personalised treatment and aftercare.


As Personal Assistant you will be responsible to provide the Hospital Director and the Head of Clinical Services with comprehensive PA support and provide additional support to the Senior Management Team as required.


Contract type: Fixed-term contract for 12 months


Working hours: Monday to Friday 9 am to 5 pm


Duties & Responsibilities:



  • Provision of secretarial support to Hospital Director and Director of Clinical services (DoCS) to ensure the smooth operation of the Hospital Director’s Office

  • Diary management, arranging meetings with internal/external parties, arranging events and forums, submitting expenses

  • Assist in organising the daily schedule of the HD/ DoCS ensuring files and documents are available and up-to-date, and that the HD/ DoCS are briefed on the day’s activities

  • Deal with a wide range of telephone enquiries and assist within the authority of the management of post.

  • Be pro-active in dealing with issues without instruction as appropriate

  • Prepare agendas/papers for meetings including production of minutes.

  • Arrange routine and ad hoc meetings, briefings and hospital events, preparing necessary agendas, reports, minutes, overheads etc.

  • Ensure business and financial information is stored, maintained and retrieved in a systematic secure, efficient and confidential manner


Who we are looking for:



  • Experience of complaint management is essential

  • Proven track record of holding a similar position, preferably at senior management level

  • Computer literate: A good working knowledge of word processing is essential, preferably Microsoft Office

  • Accurate, fast typing skills

  • Strong interpersonal skills, with the ability to communicate effectively at all levels offering support and advice where needed

  • Excellent organisational skills, the ability to manage time well, prioritise workload and the ability to work to deadlines

  • Understanding of the importance of, and respect for confidential information, underpinned by an understanding of the Data Protection Act

  • Attention to detail in presentation and recording of data


Benefits:


We offer employees a competitive salary as well as a comprehensive benefits package which includes but is not limited to:



  • 35 days annual leave inclusive of bank holidays

  • Employer and employee contributory pension with flexible retirement options

  • ‘Spire for you’ reward platform - discount and cashback for over 1000 retailers

  • Private medical insurance

  • Life assurance

  • Save an average of £50 per month with our free onsite car park

  • Free DBS

  • Free Uniform


Our Values


We are extremely proud of our heritage in private healthcare and of our values as an organisation:



  • Driving clinical excellence

  • Doing the right thing

  • Caring is our passion

  • Keeping it simple

  • Delivering on our promises

  • Succeeding and celebrating together


We commit to our employees well-being through work life balance, on-going development, support and reward.


Spire Healthcare is a leading independent hospital group in the United Kingdom and the largest in terms of revenue. From 39 hospitals and 8 clinics across England, Wales and Scotland, Spire Healthcare provides diagnostics, inpatient, day case and outpatient care.


Spire Healthcare are proud to be an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive culture for all. Our people are our difference, it’s their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart


Closing date: In order to streamline our recruitment process, we reserve the right to expire vacancies prior to the advertised closing date once we have received a sufficient number of applications.








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