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2 Hour Response Ageing Well - Band 3 Administrator Full Time

at Northern Care Alliance NHS Foundation Trust Manchester in Manchester (Published at 06-11-2023)

A fantastic opportunity has arisen to join and support the 2 Hour Response Team for the Northern Care Alliance. The role will involve working 5 days over 7 and the service operates 365 days a year.

You should have great communicative skills and be able to prioritise your own workload and have a flexible approachable to the 2 Hour Response Team. The role will involve providing a high quality and comprehensive secretarial/administrative service to support our clinical teams you will be required to provide a high degree of organisational skills and excellent knowledge of administrative systems.

The post holder will often be the first point of contact and a focal point for the services and be able to communicate professionally and effectively with internal and external contacts using a variety of methods, whilst at the same time ensuring that the highest standards are maintained in line with the Trust’s policies and procedures.


  • Provide an efficient and effective range of clerical and administrative services to support the activities of the 2 Hour Response Service.

  • Provide a complete administrative and clerical support to all staff within the department.

  • Respond to and act independently to routine enquiries and correspondence.

  • Communicate difficulties or problems immediately to an appropriate member of staff.

  • Input details onto SystmOne and appropriate database.

  • Maintain the electronic filing systems and ensure patient record cards are available for clinic.

  • Assist with the induction training of new employees to ensure an effective office system is maintained.

Oldham Care Organisation is part of the Northern Care Alliance, one of the largest NHS organisations in the country. The place where the world’s first IVF baby was delivered, Oldham is a town of pioneering firsts. Today, Oldham is responsible for delivering a range of acute and community health services across the local area and at The Royal Oldham Hospital. As a designated major trauma unit for Greater Manchester and one of only three vascular centres in Greater Manchester, Oldham is a specialist hospital for acute surgery and provides state-of-the-art onsite pathology services to the North West.

To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about working at the Northern Care Alliance within the attached Candidate Information Pack or by visiting our careers website: www.careers.northerncarealliance.nhs.uk


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