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Do you have a genuine passion for technology, actively engaging with it and continuously learning? Are you motivated and enthusiastic, eager to start a new role where you can learn and advance as quickly as your drive will allow? Signature Recruitment has an exciting new opportunity to work with our client, a busy, well-established London-based MSP, as an IT Support Engineer. If you have a genuine passion outside of work for technology, networking, and IT support, this is the perfect opportunity to build and develop your skills.

The company was established approximately 20 years ago, and they currently look after over 250 sites across London. As IT Support Engineer, you will be exposed to 1st & 2nd line support with the backing and guidance of more experienced engineers. There will also be involvement in bigger project works, to learn from and progress to 3rd line involvement. As well as providing IT support to clients both virtually and on site, your duties as IT Support Engineer will include project work on client network, infrastructure, hardware, and system upgrades. Handling queries and reacting to callouts across London, you will support desktops, laptops, servers, local & cloud-based networks, VOIP systems, and Fibre Broadband provisioning. Your customer-facing skills and prior experience working in an IT support role, will set you up perfectly to thrive within this position. With the opportunity for further training and qualifications, there is great scope for long term career progression where you can build on and develop your skills.

IT Support Engineer Key Responsibilities:

• Working from home in a continuous video “Virtual Office” call using Microsoft Teams


• Reacting to client callouts across London (Pre-paid oyster card for free travel)


• Project-based work on client network infrastructure, hardware, and system upgrades


• Supporting desktops, laptops, servers, local & cloud-based networks, VOIP systems, and Fibre Broadband provisioning


• Exposure to all clients’ technologies on and off site to support (learn)

IT Support Engineer Essential Skills:

• Proven passion outside of work for technology, networking, and IT support (eg. home lab, IT subscriptions, etc.)


• Well spoken, good communicator


• Driven and motivated self-learner


• Highly focused attention to detail

Desired Experience:

• Broadband Router Management


• IP Address, Gateway, DNS


• MS Active Directory


• MS Azure Admin


• NAS Management

Benefits:

• Long term career progression – exposure to range of technologies and project work


• Mutually beneficial training and qualifications


• Overtime


• Bonuses


• Pre-paid oyster card for free travel (must live within London)

If you have a proven passion outside of work for technology and IT, along with great client-facing skills and are a driven and motivated self-learner, apply now for this ideal opportunity to kick off your career!

“Whilst we will endeavour to contact you following your response, occasionally due to the high volume of applications this cannot always be possible. If you have not had notification within 7 days unfortunately your application may not have been successful, this time but we will keep your details on file and may contact you with future opportunities.”

Advanced IT and Networking skills

Driven and motivated self-learner

Passionate about technology and IT