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IT Support Technician

Central, London

£19 - £21 per hour

Ongoing Temp Role




THE COMPANY: Working for this specialist college, this is your chance to become involved in a really worthwhile and hands-on team. You will be working on supporting their staff across the business with IT support and solving any issues. This is a full-time role but a great opportunity to take on new tasks and learn.


SKILLS:

• End-user support.


• Infrastructure and device support.


• Supporting with the AV/VC systems.


• Infrastructure support via service management, Microsoft Teams, telephone, email and onsite support


• Taking full ownership of supporting with IT throughout the business.


• Ensure meeting rooms have good, working IT and AV equipment and be on hand before meetings to support.


• Provide technical support and guidance to the colleges examiners through managing their Technical Support Inbox.


• Maintain and manage records in accordance with the guidance and data protection policy.

THE PERSON:

• Be really able to research problems in-depth and find solutions using whatever methods available.


• Must be willing to learn and be able to adapt to the situation.


• Be able to work fast take complete ownership of a user problem, and resolve quick as possible.


• Have an active interest in IT, stay up to date with the changing industry and adapt your methods to fit this.


• Be able to deal with various levels of user competency either written or verbal.


• Be willing to go the extra mile in dealing with user queries and also have a professional and polite manor.


• Being able to work as part of a team and deliver excellent service.

EQUAL OPPORTUNITIES Morgan Spencer Recruitment is committed to equal opportunities and actively seeks applications from all sectors of the community irrespective of gender, race, colour, nationality, ethnic or national origin, disability, marital status, sexual orientation, having responsibility for dependents, age, religion/beliefs, or any other reason which cannot be shown to be justified.

CONFIDENTIALITY: All applications are dealt with in strictest confidence and will be processed in accordance with the Data Protection Act 1998

Morgan Spencer Limited, registered in England & Wales No: 4254114

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