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Administration Assistant Full Time

at Greater Manchester Mental Health NHSFT Manchester in Manchester (Published at 30-10-2023)

To directly negotiate appointment slots with clinicians in order that these can take place within stated target times and standards according to the NHS Plan. Typing of all clinical correspondence, including audio typing using transcribing system. Coordinating and directing service user contacts via telephone call, email, or letter. Direct making of appointments according to booking and waiting time policies.

To deliver the SCP (Shared Care Pathway) process in line with local policies & procedures. Providing a general appointment booking service for service users as required. Typing of all business correspondence. Ordering and management of team stationery, assuring stock levels remain appropriate.

Identification of any other issues that may pose a risk to service users, carer, or delivery of service. Preparing, attending, and typing of minutes for all team meetings and ad hoc meetings on request. Providing a comprehensive administrative service, including the management of meetings, appointment management and a range of other administrative duties can we add this in all adverts in the last box in TRAC instead of whatever the manager puts in: See attached detailed job description and person specification: Staff benefits Pay Enhancements 36% additional for Evenings (8pm onwards) and Saturdays and 72% additional for Sundays and Bank holidays. 27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years Excellent pension Cycle to work scheme Salary sacrifice car scheme Wellbeing programme Blue Light Card Discounts


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