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About the role

This is an exciting opportunity to join the multi-award winning Facilities team at Manchester Metropolitan University within the Commercial Services department (Accommodation, Catering and Conferences) on their journey to become the best Facilities department in the sector and support the University's ambitions of becoming the best modern University in the UK.

You will have experience delivering an excellent customer service in an administrative setting, preferably with an understanding of catering services. You will be comfortable learning a range of IT systems, including Planon, Procurement management system, EPOS, Microsoft Outlook and P2P.

You will be comfortable working independently by following process guides and hitting the ground running.

This varied role will suit a highly organised and self-motivated individual, with strong verbal and written communication skills, and an ambition to join a high-functioning team to support customer service excellence.

You will be comfortable in developing and maintaining effective working relationships with internal and external stakeholders.

About the department

Responsible for delivering Food & Beverage services across the Manchester Campus, the current in-house team provide both retail catering and hospitality services across a range of outlets and locations.

The service supports the core business of the University and aims to enhance the staff and student experience whilst delivering an annual contribution for reinvestment.

To apply:

Please submit your CV and covering letter via the online portal.

If you require further details, please contact Lai Sung, Head of Catering, Retail & Hospitality for an informal discussion about the role before application (lai.sung@mmu.ac.uk).

Manchester Metropolitan University is committed to supporting the rights, responsibilities, dignity, health and wellbeing of staff and students through our commitment to equality, diversity and inclusion.

We promote applications from all sections of the community, irrespective of background, belief or identity, recognising the benefits that a diverse organisation can bring. We particularly encourage applications from Black and Minority Ethnic candidates, who we recognise are underrepresented in this area.

We recognise the benefits and importance of an environment that supports flexible working and are open to conversations about this throughout the application process.