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Digital People Experience administrator Locations: Salford Quays, M50 3SP Salary range: £22.500 – £26,000 Permanent, full-time position: 37.5hours Hybrid working options available

Here you’ll be welcomed. We champion diversity and we understand the importance of our people representing the communities and customers we serve. You’ll find an inclusive environment where you can be yourself and where everyone is driven by the same purpose – helping people live longer, healthier, happier lives and making a better world.

Working in our UK support functions you’ll play a key part in helping our customer facing colleagues deliver exceptional standards of customer service and patient care. No matter your role, you’ll have an opportunity to do work that matters. Making a difference to the lives of our customers each and every day.

Role Overview

This role will really suit someone with an eye for detail and web design specifically focussing on digital platforms, no previous experience required so we welcome graduates to apply. It’s a perfect opportunity for the ideal candidate to build a career within a technology driven HR function.

You will be key contributor on the Digital Delivery team this is a strategic team focused on creating a simple, integrated, and digital experience for our people, and real time data & insight about our people.

What you’ll do:

• Support our internal customers through multiple communication streams


• Ensure that all digital content updates are completed with the end-user experience in mind.


• Define, communicate and maintain digital content process and procedures.


• Log and track escalated support queries and work closely with our internal network of subject matter experts, ensuring that a timely resolution is met for the customer.


• Provide support, help and guidance for users accessing people support content with any challenges or difficulties that they might have.

What you’ll bring:

• Creative flare to your work with good understanding of digital design principles


• Ability to share own ideas but also take onboard feedback


• Understanding of what makes a good ‘user experience’ when using systems and websites


• A strong sense of team and passion for collaborating with others to deliver an outcome


• An understanding of inline HTML is preferred


• Experience using Digital Creation tools such as Adobe Photoshop and PowerPoint

Why Bupa?

We are a health insurer and provider. With no shareholders, our customers are our focus. We reinvest profits into providing more and better healthcare for the benefit of current and future customers.

Our benefits are driven by what matters to our people. It’s important to us that these benefits support a work-life balance that keeps people healthy, both mentally and physically. You will be eligible for:

• 25 days holiday, increasing through length of service, with option to buy or sell


• Bupa health insurance as a benefit in kind


• An enhanced pension plan and life insurance


• Annual performance-based bonus


• Onsite gyms or local discounts where no onsite gym available


• Various other benefits and online discounts

Diversity and Inclusion

Bupa is committed to making sure that every applicant is assessed solely on personal merit and qualifications. We actively celebrate the diversity of our colleagues and provide an inclusive environment so you can bring your true self to Bupa. We’ll make sure you are treated fairly. That’s why we’re happy to offer reasonable adjustments as part of our recruitment process to anyone that needs them.

Whether you’ve found your feet or are discovering a new path. Welcome to a place that celebrates you.

This isn’t where you've been. This is where you're going. This is what we have belief in.

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