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The Faculty of Humanities is one of three faculties in the University of Manchester and consists of four Schools that offer an unprecedented range of innovative programmes at undergraduate and postgraduate level.

The Student Service, Success and Development Team is looking to appoint a full-time Teaching, Learning and Student Experience Administrator.

Overall Purpose of the Job:

• To take responsibility for the administration of teaching and learning, and student administration student recruitment and international development, student success and development related activities across the area assigned to including Student and Academic Services Course Delivery or Student Administration teams; and Institute of Teaching and Learning teams, and School based Assessment and Progression; Curriculum and Programmes; Clinical Delivery / Placements: and Accreditation teams.


• To support a culture of excellent service provision and continuous improvement, placing the student experience at the heart of what we do with support for a single Professional Services (PS) team working flexibly across organisational boundaries.

The successful candidate should have relevant knowledge and experience, including teaching and learning, and/or student administrative policies and procedure. They will be supporting the student experience, and student success, but working in a largely non-student facing role directly supporting senior academic and professional services colleagues.

They should be flexible and responsive to customer needs with excellent communication skills and the ability to provide information, advice and guidance whilst maintaining confidentiality. Furthermore, they should have excellent organisational skills with attention to detail, be comfortable working independently and also as part of a small team,and be able to manage and prioritise a large variety of work activities in a busy environment to meet strict deadlines.

Please refer to the job description for full details of the role and informal inquiries may be made to Colin Gorman at Colin.Gorman@manchester.ac.uk

As an equal opportunities employer, we welcome applicants from all sections of the community regardless of gender, ethnicity, disability, sexual orientation and transgender status. All appointments are made on merit.

Working for the University of Manchester

The University of Manchester strives to make our community a welcoming, caring and enthusiastic one, fuelling ambition with opportunities and support to help us all achieve our personal and professional goals. Our diverse job opportunities include an attractive benefits package with family-friendly policies that provide for flexible working.

We care deeply about career and personal development, offering a structured induction programme for new staff, an annual performance and development review, staff training for all career stages and mentoring opportunities to support your career development.

The University of Manchester is committed to creating an environment where diversity is celebrated and everyone is treated fairly, regardless of gender, gender identity, disability, ethnic origin, religion or belief, sexual orientation, marital or transgender status, age, or nationality.

We have a genuine commitment to equality of opportunity for our staff and students and are proud to employ a workforce that reflects the diverse community we serve. As a global institution, situated at the heart of a lively, culturally diverse city, we welcome applicants of all nationalities.

For more information on what you could gain by working for the University of Manchester visit https://www.manchester.ac.uk/connect/jobs/

What you will get in return:

• Fantastic market leading Pension scheme


• Excellent employee health and wellbeing services including an Employee Assistance Programme


• Exceptional starting annual leave entitlement, plus bank holidays


• Additional paid closure over the Christmas period


• Local and national discounts at a range of major retailers

Our University is positive about flexible working – you can find out more here

Hybrid working arrangements may be considered.

Please note that we are unable to respond to enquiries, accept CVs or applications from Recruitment Agencies.

Any recruitment enquiries from recruitment agencies should be directed to People.Recruitment@manchester.ac.uk.

Any CV’s submitted by a recruitment agency will be considered a gift.

Enquiries about the vacancy, shortlisting and interviews:

Name: Colin Gorman

Email: Colin.Gorman@manchester.ac.uk

General enquiries:

Email: People.recruitment@manchester.ac.uk

Technical support:

https://jobseekersupport.jobtrain.co.uk/support/home

This vacancy will close for applications at midnight on the closing date.

Please see the link below for the Further Particulars document which contains the person specification criteria.