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We are looking for an enthusiastic and motivated Admin Co-Ordinator with previous administration experience to work in the busy Clinical Haematology Department at Manchester University NHS Foundation Trust.

Under the direct supervision of the Operational Manager, this post is responsible for providing a comprehensive administrative service for the Clinical Haematology Day Unit and Haemophilia Centre in accordance with relevant policies, procedures, protocols, and guidelines.

Attention to detail is essential. You must be proficient in the use of Microsoft Office software with the ability to pick up computer processes / systems quickly.

The ability to work under pressure whilst remaining calm is essential, as well as the ability to work as part of a team and have excellent communication skills. A flexible and co-operative approach is essential.

Responsible for the day-to-day management of the Haematology Day Unit and Haemophilia Centre administration.

Liaison with internal and external departments or organisations.

Respond and action queries from the Haematology Day Unit and Haemophilia Centre patient group.

Manage Day Unit and Haemophilia treatment and clinic requests sent via EPIC System/ email/telephone and face to face.

Inputting and updating patient registration and outcomes.

Via the Epic system, generate home treatment and patient procedure letters using standard template. Amend typed letters.

Making patients visible on the hospital system in a timely manner ready for admission to the Haematology Day Unit and Haemophilia Centre.

Organise ambulance transport and interpretation service.

Data entry and retrieval from databases/core clinical systems.

Assist in reconciling invoices, as and when required.

Inputting and maintenance of in-house Haemophilia database, ensuring high quality and accurate data and that any necessary corrective action is taken in a timely manner.

Submit data to National database as required.

Undertake all duties allocated by the Operational Manager as appropriate to the role, e.g., performance information on appointment/treatment outcomes, outstanding pre-admission/ expected date of admission.

MFT is England’s largest NHS Trust with a turnover of £2.5bn & is on a different scale than most other NHS Trusts. We’re creating an exceptional integrated health & social care system for the 1 million patients who rely on our services every year.

Bringing together 10 hospitals & community services from across Manchester, Trafford & beyond, we champion collaborative working & transformation, encouraging our 28,000 workforce to pursue their most ambitious goals. We set standards that other Trusts seek to emulate so you’ll benefit from a scale of opportunity that is nothing short of extraordinary.

We’ve also created a digitally enabled organisation to improve clinical quality, patient & staff experience, operational effectiveness & driving research and innovation through the introduction of Hive; our brand-new Electronic Patient Record system which we’ve launched in September 2022.

We’re proud to be a major academic Research Centre & Education provider, providing you with a robust infrastructure to encourage and facilitate high-quality research programmes. What’s more, we’re excited to be embarking on our new Green Plan which will set out how MFT continues to play its part in making healthcare more sustainable.

At MFT, we create and foster a culture of inclusion and belonging, provide equal opportunities for career development that are fair, open and transparent, protecting your health and wellbeing and shaping the future of our organisation together.

To find out more about the key responsibilities and the specific skills and experience you’ll need, take a look at the Job Description & Person Specification attachments under the ‘Supporting Documents’ heading. So that you’re even more equipped to make an informed decision to apply to us, you’ll need to take time to read the ‘Candidate Essentials Guide’that sits with the Job Description and Person Specification. This document provides you with details about the Trust, our benefits and outlines how ‘we care for you as you care for others’. Most importantly, it also contains critical information you’ll need to be aware of before you submit an application form.

COVID-19 vaccination remains the best way to protect yourself, your family, your colleagues and of course patients from the virus when working in our healthcare settings. Whilst COVID-19 vaccination is not currently a condition of employment, we do encourage our staff to get vaccinated. If you are unvaccinated, there is helpful advice and information available by searching on the ‘NHS England’ website where you can also find out more about how to access the vaccination.

Diversity Matters

MFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, email our team atresourcing@mft.nhs.uk.

We’re looking forward to hearing from you!