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• Permanent position with a not for profit organisation


• Hybrid Role with excellent benefits

About Our Client

A Well established national housing association with over 100 years of history. The organisation is a well established charity who provide high quality homes. Although they are based in various regions across the UK, the client is also based in the heart of Manchester with excellent links to public transport.

Job Description

The Successful Administrator will have the following duties; You will provide a comprehensive administration and support service to the Customer Accounts Team. This Administrator role will sit within our Rent Service Charge and Customer Accounts Team, the team are responsible for protecting our income and assisting our customers to maintain a healthy account balance, through effective prevention and collection of debt. This involves developing, implementing, and monitoring administrative processes to support the team, reduce debt and maintain relationships internally and externally. You will monitor and manage internal and external communications, you Will deal with a variety of queries and help to either resolve or escalate these.

The Successful Applicant

The successful Administrator will posses the following;

• Experience of working to deadlines and targets.


• Customer service experience.


• Good attention to detail.


• Experience of producing reports and managing data.


• Ability to organise workload effectively and work methodically on own initiative.


• Good oral and written communications.


• Good knowledge of Microsoft Office.


• Technically proficient in Microsoft Excel & Word.

What's on Offer

The following will be on offer for the successful Administrator;

• Various discount schemes


• Generous pension contribution


• Annual leave purchase scheme


• Health care benefits


• Employee assistance


• Cycle to work scheme


• Travel loan scheme