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About the team

The reoffending rate has remained broadly static at around 29% since 2010, and during the 12 months ending March 2019, 81% of offenders convicted or cautioned had at least one previous conviction or caution. Reoffending is costing society approximately £18bn per year and almost half of all prisoners reoffend within 12 months of release.

This is a great opportunity to work within the Reducing Reoffending, Partnerships and Accommodation team as part of the New Futures Network (NFN) national team. NFN is the specialist part of His Majesty’s Prison and Probation Service (HMPPS) thatbrokers partnerships between employers in England and Wales and prisons. For more information about the work of NFN and their partners visit https://newfuturesnetwork.gov.uk/; or find NFN on Twitter and LinkedIn.

We know that being in stable employment contributes to positive outcomes for people with convictions, their families and communities. Employment is a key part of the Government strategy to reduce reoffending. That is why NFN partnerships support people in prison to find meaningful work opportunities and prison leavers to find employment on release.

About the role

This role involves supporting the Employment Advisory Board (EAB) project. Employment Advisory Boards have been established in all resettlement prisons and are chaired by local and national business leaders who support prisons to:

The job holder will be responsible for developing and managing the delivery of specialist administration processes, ensuring data integrity and adhering to policy and procedures. They will provide accurate and reliable business management information to support the work of the policy lead.

The environment is demanding, and alongside their administration duties the job holder will need strong influencing and relationship management skills. They should have, or be able to quickly develop, a good level of knowledge of the prison employment landscape. The job holder will be able to engage confidently with a range of stakeholders, manage the administrative processes, and make effective decisions that align with the needs and priorities of the EABs. The Administration Manager is responsible for supporting the Operational Policy Lead to ensure the service is running effectively, responding to issues and implementing service improvements. Key responsibilities include:

• Work in partnership with key internal and external stakeholders, including Employment Advisory Board Chairs, and Prison Employment Leads, who are supporting prisons to develop and deliver employment and education strategies to deliver on local employment targets.


• Responsible for the creation, implementation and maintenance of specialist administrative services, processes and systems that underpin the delivery of the Employment Advisory Boards.


• Provide secretariat support to meetings when required, including the National Oversight Board, and meetings with key employers and external stakeholders. Co‐ordinate agenda and papers ahead of meetings and ensure minutes / actions are circulated in a timely manner.


• Provide support in drafting and updating operational guidance to support key stakeholders.


• Coordinate and manage communication channels with key internal and external stakeholders, including SharePoint and Microsoft Teams.


• Support with conference planning, coordination, and delivery.


• Provide support for any ad hoc work requested by groups. This can vary in terms of volume of work and complexity, ranging from distribution of information to helping to organise large scale events/workshops.


• Have good knowledge of IT systems and be able to work with Outlook, Excel, Microsoft Teams, and other programmes.

The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under the Job Evaluation Scheme and shall be discussed in the first instance with the job holder.

To find out more about this role – please attend an Information Session on the 30th October at 12:00 – 12:45 by registering using the following link:

https://teams.microsoft.com/registration/KEeHxuZx_kGp4S6MNndq2A,Y_veAQu8zkmCh9us0zZJJw,E5ZnMmKDbEOfyAXl3P2vug,TqLaiz_xP0W7Vv9z9F8fyg,_2JQ1h_IJUmItKKp0WmO_w,Q-D0EzYSJUCU7K8IDVoHjg?mode=read&tenantId=c6874728-71e6-41fe-a9e1-2e8c36776ad8

Overview of the job

The post holder will manage the administrative processes, overseeing the management of business processes ensuring data integrity, adhering to financial principles, policy and procedures.

The role is responsible for managing the delivery of specialist administration systems that support the work of the Unit.

The role will require line management responsibilities of a small team.

Summary

The post holder will manage a small team which will provide professional and efficient secretarial, administrative, organisational and information management support.

The post holder will be responsible for development and maintenance of comprehensive administrative processes.

The post holder will manage the process for initial point of contact for queries and requests. They will monitor responses to requests for information and data, ensuring they comply with MOJ and HMPPS information sharing protocols and government legislative requirements.

The post holder also undertakes a variety of specific activities and duties, for which they are held personally accountable, commensurate with their grade.

Responsibilities, Activities & Duties

The job holder will be required to carry out the following responsibilities, activities and duties:

• Responsible for the creation, implementation and maintenance of all specialist administrative services, processes and systems that underpin the delivery of business objectives


• Responsible for compiling first draft replies to Ministerial and non-ministerial correspondence.


• Manage a team of administrative staff where required, including line management and supervisory responsibilities


• Manage resources to deliver the activities within their area of responsibility and contribute to the short to medium term business planning process


• Provide monthly information reports/data, with an emphasis to check it’s accuracy and to track and explain/rectify any variances/errors and in a user friendly way


• Support in the coordination of documents and stakeholder input


• Provide assistance to ensure directorate is compliant with procedures


• Provide support for any ad hoc work requested by groups. This can vary in terms of volume of work and complexity, ranging from distribution of information to helping to organise large scale events/workshops

Behaviours

• Changing and Improving


• Working Together


• Managing a Quality Service


• Delivering at Pace


• Leadership


• Communicating and Influencing

Essential Experience

N.B. Converting job descriptions to the new Success Profile format means areas captured in experience could also be assessed as a strength. Vacancy managers should use their own judgement to decide where best to assess these.

Good communication skills and the ability to communicate at all levels of the organisation

Technical requirements

Good working knowledge of Microsoft word, excel

Salary

£37,510 - £39,310

Additional Information

Working Arrangements & Further Information

The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites and / or from home (please be aware that this role can only be worked in the UK and not overseas). Some roles will not be suitable for Hybrid Working. Similarly, Hybrid Working will not suit everyone’s circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review.

For nationally advertised roles, the successful candidate(s) will be appointed to a MoJ office location, which may include their nearest Justice Collaboration Centre or Justice Satellite Office. This will be discussed and agreed on the completion of pre-employment checks.

Some of MoJ’s terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on ‘modernised’ terms in their current post or onto ‘unmodernised’ MoJ terms if they are on ‘unmodernised’ terms at their current post. Details will be available if an offer is made.

Standard working hours for this post are 37 hours per week excluding breaks which are unpaid.

If you are a current NPS employee, this vacancy may be available on a Loan basis for up to 2 years. Applications are invited from suitable qualified staff.

The Loan/Secondment is subject to the approval of the selected candidate’s Business Unit, which should be obtained before confirmation of appointment.

Benefits

Annual Leave

• The holiday year runs from 1 March. If you work a non standard work pattern your leave entitlement may be expressed in either hours or days as appropriate. Leave entitlement is calculated on a pro-rata basis and you will be advised of your actual entitlement on appointment. If you were appointed internally and your leave was previously calculated in days, this will continue to be the case.

Bank, Public and Privilege Holidays

• You are entitled to 9 days (66 hours 36 minutes) in recognition of bank, public and privilege holidays.

Pension

• The Civil Service offers a choice of two pension schemes, giving you the flexibility to choose the pension that suits you best.

Work Life Balance

HM Prison & Probation Service (HMPPS) is keen to encourage alternative working arrangements. Work life balance provides greater opportunities for staff to work more flexibly wherever managers and establishments can accommodate requests to do so. HMPPS offers flexible working subject to completion of a satisfactory probationary period and NVQ

Season Ticket Advance

• After two months’ service, you’ll be eligible to apply for a season ticket advance to purchase a quarterly or longer-period season ticket for travel between home and your place of work

Childcare Vouchers

For any moves across the Civil Service may have implications on your ability to carry on claiming childcare vouchers

Training

HMPPS is committed to staff development and offers a range of training and development opportunities, including areas such as Equality and Diversity, Dealing with Challenging Behaviour, Suicide Prevention and Anti Bullying Programmes

• There are opportunities to access promotion programmes and HMPPS provides a variety of training appropriate to individual posts

• All staff receive security and diversity training and an individual induction programme into their new roles

Eligibility

• All candidates are subject to security and identity checks prior to taking up post

• All external candidates are subject to 6 months probation. Internal candidates are subject to probation if they have not already served a probationary period within HMPPS

• All staff are required to declare whether they are a member of a group or organisation which the HMPPS considers to be racist

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission’s recruitment principles. Should you feel that the recruitment process has breached the recruitment principles you are able to raise a formal complaint in the following order

• To Shared Service Connected Ltd (0845 241 5358 (Monday to Friday 8am – 6pm) or e mail Moj-recruitment-vetting-enquiries@gov.sscl.com);


• To Ministry of Justice Resourcing team (resourcing-management-office@justice.gov.uk);


• To the Civil Service Commission (details available here)

The Civil Service embraces diversity and promotes equal opportunities. As a Disability Confident employer, MoJ are committed to providing everyone with the opportunity to demonstrate their skills, talent and abilities, by making adjustments throughout all elements of the recruitment process and in the workplace. MoJ are able to offer an interview to disabled candidates who meet the minimum selection criteria, except in a limited number of campaigns.

You will be able to request reasonable adjustments to the recruitment process within the application form. If you need additional help completing the application form, please contact the SSCL Recruitment Enquiries Team.

We encourage applications from people from all backgrounds and aim to have a workforce that represents the wider society that we serve. We pride ourselves on being an employer of choice. We champion diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued and a sense of belonging. To find out more about how we do this visit: https://www.gov.uk/government/organisations/ministry-of-justice/about/equality-and-diversity.