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Field Based Desktop Support

At Stark we are currently recruiting a Field Based Desktop Support to join our growing team. This is a hybrid role where your local office will be in Huddersfield.

This is an exciting role where you will initially have responsibility for on site 1st and 2nd line support for two locations- Manchester and Glasgow. This is an opportunity to really provide hands on support and exemplary service to our users. You will be working in a team of 12 others reporting directly to the Workplace and Field Support Manager.

STARK Building Materials UK are a leading building materials distributor in Northern Europe. We connect suppliers of heavy building materials with the professional craftsmen who build, renovate, and maintain the cities of tomorrow.

Is this role right for me?

First and foremost, we always want to recruit talented people that align well with our values and way of working. Whilst the below specific skills and experience are important, as you will be providing on site support we’re really looking for someone who enjoys positive interactions with users and can adapt to ever changing situations.

· Strong Experience working within a similar technical mobile engineer role or equivalent in a similar sized organisation (1000+ employees)

· Excellent Troubleshooting, Problem Solving & Investigative Skills to Manage BAU Issues / Requests through

· to Resolution.

· Strong experience providing onsite BAU Support to end users and visiting Customer sites.

· Strong Microsoft O365 & Azure AD Knowledge, Experience & Understanding.

· In-depth Knowledge & Understanding of Windows 10 & 11 within a Business Infra Environment

· Confident in Dealing with Users / Customers at all levels and providing Support to a High Standard.

· Full, valid driving license

Package

· 25 Days Holidays (includes Public Holidays)

· Bonus Scheme (up to 10%)

· Pension - 4% Contribution (Increasing with Service)

· Life Assurance - 2 x Salary / 4 x Salary in Pension Scheme

· Staff Discount - Across Stark Building Distribution Brands

About Us

At STARK Building Materials UK, we have a strong culture that is built on passionate and dedicated people who thrive in taking responsibility and challenging status quo. We are convinced that our continued success relies on the diverse skills, experiences, and backgrounds that our employees bring to their everyday work.

The value of equal opportunity is embedded in the way we do business and retain talent groupwide. In our commitment to diversity, we welcome everyone with respect and an open mind.

We'd love to hear from you, hit apply! And a member of our Internal Recruitment team will be in contact with you.

Job Type: Full-time

Benefits:

• Employee discount


• Life insurance


• Referral programme

Schedule:

• Monday to Friday

Supplemental pay types:

• Bonus scheme

Ability to commute/relocate:

• Huddersfield: reliably commute or plan to relocate before starting work (required)

Application question(s):

• Please include full email address

Work Location: Hybrid remote in Huddersfield