Jobsxl | Total Jobs Online

About K3

K3 is a Leading Global Supplier of Integrated Business Systems to Retailers, Manufacturers and Distributors. We have over 25 years’ experience of delivering award winning solutions for more than 3,000 customers across 20 countries. Our success is built upon World Class Software, tailored by our Industry Expertise and Delivered by our World Class Service. To learn more about our company, please visit www.k3btg.com.

About the role

Reporting to the Head of IT Infrastructure the Systems Administrator will take receipt of new and ongoing support for IT infrastructure across the European offices. Due to the nature of the role, there will be IT infrastructure project work to be carried out.

The Systems Administrator will be working within the Group IT team, taking responsibility for the Salford office infrastructure and associated satellite offices. The successful candidate will be involved in the overall IT Project roadmap and will play a key role in delivering a successful global IT service.

About you

You’ll need to be able to demonstrate excellent IT setup, service and troubleshooting skills. You will have experience working with all Microsoft products including Windows operating systems, Active Directory and the Office 365 stack.

It’s important to understand the day-to-day business processes and can align technology to business value. You will have experience operating a service desk, prioritizing ticket requests and issues whilst taking security into consideration at all times.

Organisational, communication and interpersonal skills are also essential to maintain a high-quality service level.

You’ll be a natural problem solver, analytical, inquisitive and have a desire to keep up with emerging technologies. But most importantly of all, you will need to have high levels of self-motivation, innovation and the drive to really make a difference.

Requirements

Skills Expertise:

• Extensive expertise in an IT service desk/support-related role


• Excellent working knowledge of IT systems and infrastructure including Windows Server, Office 365 and skilled in supporting remote users


• Excellent interpersonal, organisational, communication and internal service skills

Key Skills / Technology Expertise:

• Client/Server technologies, Windows OS, Active Directory, Asset Management, Troubleshooting, Networking, Supplier Management

Beneficial Skills / Technology Expertise:

• Azure, Security, Project Management, ITIL

Essential Function / Responsibilities:

• Provide service desk support to all internal K3 staff across EMEA


• Pro-actively monitor and maintain IT services


• Work with suppliers to provision hardware and software in a timely manner


• Ensure assets are protected and accounted for


• Contribute to the Group IT Project Roadmap

Location:

Salford, Manchester - Based in the Manchester office, but successful candidates will require occasional travel to K3 offices within UK and Europe

Working Hours:

Normal Hours of work: 37.5 a week, Monday to Friday 9.00am – 5.30pm with an hour lunch break, remote/hybrid working with 2-3 days in the office, as and when required

Benefits

With colleagues and customers all over the world, we’ve created a highly dynamic and international work atmosphere. The business that we are in is constantly evolving and because of this, there is opportunity to further your professional and personal growth.

As a K3 employee, you can count on:

• A collaborative and international working atmosphere


• Flexible/Hybrid Working


• A good Work Life Balance


• Being part of a growing, innovative and ambitious organisation with a wide array of potential future career opportunities

For any queries, please get in touch at k3recruitment@k3btg.com.

At K3, we pride ourselves on offering equal opportunities regardless of race, nationality, cultural background, gender, age, marital status, maternity/pregnancy status, sexual orientation, gender identity, disability, religious or political belief.

We care that our business creates a diverse and inclusive culture where everyone is respected and can be themselves. We create a better and more sustainable business for our employees, our partners, the communities we work in and our customers through building non-discriminatory procedures and practices. At K3, every individual has an equal chance to apply and be selected for posts pre-employment and an equal chance to be trained and promoted while employed with the organisation.