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Recruitment System Administrator & Onboarding Team Leader Full Time

at Community Integrated Care Manchester in Manchester (Published at 23-10-2023)


What makes Community Integrated Care a great place to work:


Community Integrated Care is a national social care charity which provides care and support to thousands of people across England and Scotland and we are currently recruiting for a Recruitment System Administrator & Onboarding Team Leader to join our Recruitment department on a full time permanent basis.




You can be based anywhere in the UK but you need to be available to work from our Widnes Head Office when required but otherwise you can work from home or a flex between the two.


What is "The Deal" for you?



We offer you a rewarding role with the opportunity to develop your skills and future career in a rewarding and enriching environment. We also offer the following:


  • Flexibility! You can work your full time hours over 4 days and enjoy a long weekend, or work over 5 days to accommodate your other commitments. You can be based anywhere in the UK but you need to be available to work from our Widnes Head Office when required but otherwise you can work from home or a flex between the two.

  • Competitive Salary: £28,000 to £35,000 (dependent upon experience)

  • Pension: contributory pension scheme

  • Benefits: retail discounts, holiday discounts, cycle to work scheme and travel discounts through our benefits app

  • Best Lives Possible: You'll be working for an award winning charity who is passionate about ensuring our colleagues and the people we support lead the best lives possible

  • Development: We'll work with you to develop your career or to learn and experience new things. We're passionate about developing our people!

  • Support: From our Employee Assistance Programme (available 24/7), financial support options, and wellbeing fund you'll have the support available to lead an easier (financial) life




Who you’ll be supporting & more about the role:


The Recruitment System Administrator & Onboarding Team Leader role will be responsible for maintaining and developing the ATS system to support the candidate experience and system users. You will lead, develop, empower and engage the onboarding team to do their very best work and create an environment and culture that promotes Community Integrated Care as a great place to work.


Day to Day:



  • Exploring, testing and recommending system developments and enhancements to enhance the candidate's journey

  • Creating, sharing and analysing recruitment related reports for the Head of Resourcing, Projects, Regional Management and Stakeholders.

  • Supporting the Head of Resourcing to standardise and embed ways of working for the ATS system and recruitment processes.

  • Troubleshooting technical matters and working with the ATS provider to resolve.

  • Set expectations and manage, monitor, coach and develop the onboarding team to ensure that they feel supported, meet the required standards, and continuously develop their capabilities and experience, both individually and as a team.

  • Managing calls and emails from across the business relating to recruitment and onboarding, and escalating them where necessary, ensuring they are dealt with and resolved in a timely manner

  • Keep an active interest in developments across the industry and proactively improve processes and systems

  • To lead the onboarding team to ensure appropriate governance frameworks and systems are in place to ensure all regulations, professional standards, and legislation associated with the vetting and appointment of colleagues to the charity is followed and embedded within service delivery.

  • Provide specialist input to the continuing development, implementation and improvement of onboarding, vetting, and recruitment systems, including operational, governance and reporting processes to maximise effectiveness, efficiency, and quality.


Your values:


Our Ideal Candidate:



  • You really value a great customer experience - you're definitely a people person and you're really motivated by providing a great service and learning experience.

  • You have bags of creativity and enjoy finding ways to enhance learners experience through technology.

  • You pick up systems quickly - it never takes you long to learn a new system, device, or programme.

  • You'll be Self-organised and methodical, with strong attention to detail.

  • Problem-solving skills, with a curiosity and tenacity to resolve issues.

  • People might describe you as a little picky because you've got a great eye for detail and accuracy.

  • You enjoy working with detailed information and you are looking for a desk-based role.

  • You are brilliant at communicating - you find it easy to explain things in a way that is easy for others to understand.

  • You’re a leader who empowers colleagues


Skills and Experience:



  • You'll have 2-5 years experience working with ATS systems, preferably Eploy

  • You’ll have 2-5 year experience in leadership role

  • You’ll have experience of managing projects, including communications and stakeholder management.

  • You have a track record in taking the lead in solving problems and driving results quickly.

  • You’re not only a wiz with Microsoft Office, especially Excel, you enjoy sharing and upskilling other administrators.

  • Working with reports and large quantities of data is essential.


Interested and want to know a bit more?


To find out more about our charity check out: https://www.youtube.com/watch?v=Z-zYkoj7x8s


Community Integrated Care is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.





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