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IT Team Leader

About us

Big Life is in the business of changing lives. We fight inequality by working with people and places to create opportunities and inspire change. Whatever service we deliver to help people to change their lives, we do things the Big Life Way.

What you’ll be doing

Big Life’s IT infrastructure has gone through a period of change, moving from a mostly on premises infrastructure to a hybrid (mostly cloud) infrastructure. We’re looking for an IT Team Leader to help us on this journey.

You’ll be responsible for ensuring the helpdesk (delivered by an external provider) and a team of IT technicians provide first-class services to 700 staff across multiple sites, enabling business continuity.

What we need from you

• You’ll have knowledge and experience of Microsoft 365, Intune, Azure AD, MDM.


• You’ll be committed to information security and will ensure that all our systems and processes ensure this.


• You’ll be as comfortable being out on site within teams as you will be working on your own.


• You’ll be great at prioritising tasks to meet deadlines, working on multiple projects at the same time.


• You’ll be able to lead and inspire team members, while working alongside them.


• You’ll require an enhanced DBS check for this role.

What we will offer you in return

• An annual salary of £35,411 to £40,478 (NJC point 29 to 34) dependent on experience.


• A permanent, full-time contract for 35 hours a week


• 25 days holiday (pro rata), and 30 (pro rata) once you've been here five years

• A relaxed culture where you are expected to plan your own day, take breaks when you need them and enjoy your work


• Ongoing personal and professional development through regular supervision


• A supportive, flexible approach to managing staff health and wellbeing, including a wide range of perks, schemes and support.

What next?

If you are passionate about leading our IT team on our journey, then click apply and complete the short application process.

Studies have shown that women and people of colour are less likely to apply for jobs unless they meet every single qualification. We are dedicated to creating a diverse, inclusive and authentic workplace and would especially like to hear from applicants from Black, Asian and other racially marginalised communities.

The closing date for applications is Friday, 3 November. Applications received after this time will not be considered and CVs will not be accepted. Interviews will take place on 8 and 9 November.

If you need more support or for information in a different format, please contact Mo Chunara at mo.chunara@thebiglifegroup.com.

Big Life strives to be diverse and inclusive - a place where we can all be ourselves. We strongly encourage applicants from all parts of society. You can read on our careers site about the actions we are taking ourselves to fight inequality and inspire change.

We actively value the lived experiences and expertise of our staff, volunteers and the people who use our service and see the extra value that they bring to our organisation.