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Are you interested in developing a career with a real purpose? Start your career as a casework assistant or administrative officer with the Crown Prosecution Service (CPS) in an integral supporting role.

As a casework assistant or admin officer, you’re often the point of contact dealing with enquiries and correspondence. You’re responsible for providing support within your team, gaining insight into the important work of the CPS along the way.

In either role, you are a professional delivering customer service to internal and external stakeholders. You build on your skills – such as communication, quality checking and time management – to complete your work to a high standard to help achieve your team’s goals and objectives.

For both roles, you’re central to supporting tasks that help the overall delivery of justice. As a casework assistant, you may find yourself drafting correspondence to other members of the criminal justice system, or as an admin officer liaising with business centre colleagues giving advice on an enquiry after discussing with your team members.

The CPS is responsible for delivering justice through the independent and effective prosecution of crime. As the principal prosecuting authority across England and Wales, our work is often emotionally challenging and complex. As such we employ over 7,000 individuals who think objectively, act professionally, show the upmost respect for others and continually strive for excellence.

We are looking for individuals who are committed to public service, making a difference in people’s lives and delivering justice. We are committed to delivering the highest standards in this complex and challenging field. Successful candidates are required to have digital capabilities to complete tasks within this role.

We do a pre-sift of applications whilst the campaign is live to ensure applications are completed at the appropriate standard. If your application doesn't address all application questions appropriately, your application is declined. Applicants can't resubmit a new application once it's been declined.

Please note that our three administrative officer and casework assistant adverts are linked (all areas, casework divisions and headquarters). If you submit multiple applications, we only consider your first application and the others are withdrawn – so only apply for one of these vacancies. If you would like to be considered for more than one, you can specify this on your application form.

Candidates are only shortlisted once and interviewed once, However, your application is considered for all linked vacancies if you’re successful.

If you’re currently doing an apprenticeship within the CPS and you’re successful, you must complete your course if the role is relevant to the apprenticeship.

For more information about how to apply, please see the candidate pack and job description at the bottom of this page.

Admin Officer

To provide general administrative assistance to the team. To act as the first point of contact for the unit, dealing professionally and

courteously with general enquiries and passing to the relevant person or department as and when necessary.

Meet our administrative officers

Casework Assistant

To provide casework and general administrative assistance to prosecution team members.

To act as a point of contact for the unit, dealing with enquiries and correspondence in a professional and courteous manner.

To prepare cases for court, ensuring that all case files are accounted for.

Meet our casework assistants

Administrative officer

• To monitor the accuracy of data received into the team, challenging appropriately that which doesn’t meet CPS policy, seeking guidance where necessary.


• To prioritise your work and manage time effectively, balancing conflicting priorities where necessary, ensuring all tasks are completed to a high standard within the specified deadlines.


• To promptly identify potential problems and present suggested solutions to your line manager.


• To produce basic letters, following a standard format.


• To deal with enquiries and routine correspondence by phone or email professionally and within agreed timescales.


• To provide assistance and support to the team by performing a range of general administrative duties when required.


• To provide a professional service to both internal and external contacts ensuring that information and advice is given in an organised and professional manner.


• To cover reception when required.

Casework assistant

• To prepare case files for court within timescales, ensuring all tasks are completed to a high standard and within the deadlines set.


• To prepare cases for court hearings and serving material on other parties ensuring all information is recorded on CMS accurately.


• To deal with phone enquiries in a professional manner, linking correspondence to case files and completing related tasks on cases in accordance with prosecutor instructions.


• To provide an excellent customer service demonstrating your sound judgement when dealing with enquiries.


• To deal with correspondence and enquires from stakeholders, defence and colleagues in a timely and professional manner.

We'll assess you against these behaviours during the selection process:

• Developing Self and Others


• Seeing the Big Picture


• Making Effective Decisions


• Communicating and Influencing


• Delivering at Pace

CPS is passionate about ensuring that we’re a top performing organisation and a great place to work. We’re a committed equal opportunities employer, creating a culture where everyone can bring their whole self to work, and individuality is truly appreciated. We want to ensure that our admin officers and casework assistants can thrive at work and home, and we offer a range of support to achieve a balance. This includes flexibility to support working hours, caring responsibilities and deployment, which means that where you work (a court, office or your home) is based on the kind of work you’re undertaking. This culture of inclusion is underpinned by our staff networks covering disability, faith and belief, LGBTQI+, race, social mobility alongside our mental health first aiders programme and wellbeing sessions. The CPS commits to offer its employees the following experience.

• You can do impactful, purposeful work that’s making a difference to your local communities.


• You are able to learn and grow, with access to the right opportunities and resources.


• We care about your wellbeing.


• We want you to feel valued, trusted and included.

We also offer the following benefits:

• Civil Service pension


• access to employee savings


• Cycle2Work scheme


• 25 days’ leave, rising to 30 days after 5 years’ service


• 1 extra privilege day to mark the King’s birthday


• competitive maternity, paternity and parental leave


• flexible working and a family friendly approach to work


• childcare vouchers.

Part-time working requests are considered, subject to business needs. Please note that, if you are successful, you start on the induction salary rate. This rises to the spot rate after you successfully complete your probation period, which is six months of employment. Successful candidates may be placed on a reserve list if a post isn’t immediately available. You may also be offered a post in a different division to your preference, subject to business need.

Job contact :

Name :


Early Careers






Email :


EarlyCareers@cps.gov.uk

Recruitment team

Email :


EarlyCareers@cps.gov.uk