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Workforce Information Administrator Full Time

at Central London Community Healthcare NHS Trust London in London (Published at 19-10-2023)

We are looking for a dynamic and confident Workforce Information Administrator with sound information systems knowledge and data administration and provision skills to join People Analytics team at our People Division.

You will be supporting People Division and their stakeholders by providing up-to-date information on various workforce reports. You will be working with our team of experienced and dedicated HR professional. You will be supported in your professional development by senior workforce analyst through regular 1:1s, supervision, and timely appraisal, and will have access a number of professional development courses that are offered by the NHS. The post holder will support the maintenance of the Trust’s workforce information and being responsible for up-to-date workforce data and associated administrative reports. The post holder will be responsible for updating workforce data from ESR, Trac, E-rostering and other systems, as well as supporting the HR stakeholders with data requests. Central London Community Healthcare (CLCH) is one of the largest community healthcare organisations in London and Hertfordshire, providing our services to diverse communities/boroughs in 11 London Boroughs – Barnet, Brent, Ealing, Hammersmith & Fulham, Harrow, Hounslow, Kensington and Chelsea, Merton, Richmond, Wandsworth, Westminster – and Hertfordshire. Just as we care about our patients’ wellbeing, we care about yours!

We can offer you:

  • A comprehensive induction into the community service followed by a local induction to introduce you to the role
  • Single occupancy accommodation in Central London – (we can help you find accommodation in London, support you with your deposit)
  • Support with gaining your driving license *T&C’s apply
  • Car lease scheme *T&C’s apply
  • Flexible working options
  • Annual travel card loan
  • Training, support and development in your career

To have a full look at our benefits and what it’s like working for us please go here: https://www.clch.nhs.uk/job/pay-and-benefits

At CLCH we appreciate and are proud of the diversity in the communities we serve and the workforce we employ. Applications are open and welcome to anyone, regardless of your age, sexual orientation, ethnicity, religion, and disability. We are proud to say that we follow the workforce race equality standard and 28% of our senior staff (8A and above) are from a BAME background. CLCH also has active BAME and LGBTQI networks.

  • Liaise with HR colleagues at all levels to help validate workforce information.
  • Communicate effectively with a range of people on day-to-day office and workforce information matters.
  • Undertake routine data validation work to ensure that the quality of information is maintained and improved where possible. Support the team in regularly auditing and monitoring the quality and accuracy of data on the Electronic Staff Record (ESR) and correcting as necessary. Some of this work may be repetitive at times but concentration and attention to detail are vital to this work.
  • Ensure that work structure information is kept up to date in Establishment Report, creating new positions where appropriate, specifically, upon request from the Resourcing and Finance teams. Work with the team to develop techniques to ensure data gathering and maintenance is live and responsive to change.
  • Using Excel skills, filter, produce basic pivot tables and formulas to inform and highlight data issues.
  • Not to communicate to anyone or inside or outside the NHS, information relating to patients, services users, staff, contractors or any information of a commercially sensitive nature, unless done in the normal course of carrying out the duties of the post and with appropriate permission.

Please refer to the attached Job Description for full list of responsibilities



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